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Introduction

At IBM Finance & Operations, we are the backbone of IBM’s transformation driving efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity. You’ll partner with colleagues across functions and geographies, using data, technology, and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward, while building your own future in a dynamic and evolving environment.

Your role and responsibilities
  • As a Quality Assurance Representative this experienced professional position is for the Expert Labs Operations Quality Assurance team.
  • In this position, he/she will work to produce Expert Labs contracts.
  • The individual we seek must have working knowledge of terms, conditions, practices, corporate policies and procedures, organizational structure, mission, basic legal, financial, tax functions required to ensure responsiveness to customer requirements.
  • All complex contracts require review before registration.
  • Adaptable and flexible to work environment including, but not limited to, working overtime, as business needs may require, handling multiple tasks concurrently, and easily adapting to new assignments; produce clear, concise, accurate written communication, to management, and customers; maintain positive work relationships with peers, management, and customers displaying willingness to understand diverse points of view; assume ownership of assignments.
  • Position allows individual the ability to work from office and home.
  • Must be fluent in Japanese to understand the contract paper, Legal/Finance and other reviews written in Japanese and communicate with customer (IBM Internal) in Japanese.
  • Need to work in Japan time zone.
Required education
Associate's Degree/College Diploma
Preferred education
Bachelor's Degree
Required technical and professional expertise
  • Japanese JLPT N2-N1: Advanced skills
  • Associate's Degree/College Diploma
  • Basic knowledge of IBM Finance, Legal and Tax
  • At least 1 year experience in Skill with Microsoft Office products
  • At least 1 year experience in Clear written & verbal communications skills
  • At least 1 year experience in Successful at teaming to accomplish goals
  • At least 1 year experience in Familiarity with Services projects & contracts
  • At least 1 year experience in Ability to multitask; Tenacious ownership of issues & problems
  • At least 1 year experience in Contributes to positive work environment
  • Fluent in English
Preferred technical and professional experience

Hiring manager and Recruiter should collaborate to create the relevant verbiage.

ABOUT BUSINESS UNIT

The IBM Finance organization is responsible for driving enterprise performance and transformation.  We are the financial stewards of IBM, delivering IBM’s financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.