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Introduction

IBM is the largest technology and consulting employer in the world, serving clients in 170 countries. In this new era of Cognitive Business, IBM is helping to reshape industries by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things. We are changing how we create. How we collaborate. How we analyse. How we engage. IBM is a leader in this global transformation so there is no better place to launch your career.


IBM Global Business Services (GBS) is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences in cognitive, data analytics, cloud technology and mobile app development. With global reach, outcome-focused methodologies and deep industry expertise, IBM GBS empowers clients to digitally reinvent their business and get the competitive edge. We outthink ordinary. Discover what you can do at IBM. We are hiring.


Your role and responsibilities

• Expertise to Design and implement Enterprise Content Management solutions that meet business requirements and integrate with existing systems.

• Customize and configure ECM applications to optimize performance and usability.

• Provide technical support and troubleshooting for ECM systems, resolving issues promptly.

• Upgrade ECM version and improve the performance and scalability of ECM systems to handle large volumes of content efficiently. 

• Implement security measures to protect sensitive information and ensure compliance with regulatory requirements.

• Create and maintain comprehensive documentation for ECM systems, including architecture diagrams, configuration settings, and user guides. 

• Train end-users and other stakeholders on the effective use of ECM systems. 

• Stay updated with the latest ECM technologies and best practices, and implement improvements as needed.

• Mandatorily required Problem & Change Management tools like, Service Now, IT Service Portal, HP Service Centre, and Quality Centre & ALM.

• Experience on ECM Tools – IBM FileNet, IBM Case Manager, CP4BA, ICN, Records Manager, OCP.

• Must have FileNet and Cloud Certification on Solution Architect.


Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise

• 14+ years of experience in architecting, designing, and leading the development of enterprise applications.

• End to end solutioning of converting the monolithic application to cloud driven architecture with APIs, Async Events and automation of Business Process.

• Developing Apps in IBM Case Manager, Content Navigator Administration and Configuration of Filenet Products-Filenet, Content Navigator, ICC, Case Manager, IBM Enterprise Records, Filenet Capture, FDM Automation of security for CPE, ICM, Records Manager

• Create and maintain comprehensive documentation for ECM systems, including architecture diagrams, configuration settings, and user guides. 

• Delivered Cloud Driven Application with Experience API, Information API and Capability API with cloud DB in API Mesh Architecture.

• Experience implementing SSO for Web Application and integrating with APIs.

• Experience working in AWS and Pivotal Cloud Foundry Cloud environment for Rest APIs with Spring Boot,Spring Batch, Rabbit MQ, Kafka Events.

• Expertise in fine tuning and designing data model based on query driven architecture

• Implemented end to end ECM solution with Filenet core products - Content and Process Engine(CPE), IBM Case Manager.

• Experience in building Business Process system with automation of ECM product Installation and configuration with shell scripts, ant framework and Jenkins.

• Expertise in implementing complex business requirement of security for CPE, ICM, Records Manger and design of LDAP groups.

• Hands-on Experience in Migration of custom application in FilenetP8 CE and Webserver from 4.5 to 5.1,5.2

• Experience in Change process and tools like Servicenow, ALM, CI/CD, Jira, ALM.

• IBM Certified FileNet Professional and AWS certified Cloud Solution Architect Associate.


Preferred technical and professional experience

Hiring manager and Recruiter should collaborate to create the relevant verbiage.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.


Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.


Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.


Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 


At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.