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Introduction

At IBM, we never stop advancing. Our company is driven by a culture of continuous learning, innovation, agility, passion, and resilience. These values empower our teams to deliver world-class products and solutions to clients and partners across the globe, every single day.

As an intern, you’ll gain hands-on experience, sharpen your analytical skills, and work alongside a global network of professionals. This is your opportunity to step into the world of business analytics.

Your role and responsibilities

As a Business Analyst Intern within the Technical Lifecycle Support (TLS) division, you’ll serve as a link between IT, business, and finance teams. Your role will focus on analyzing key business processes and providing insights that drive decision-making across the organization. Typical examples of the deliverables are functional and non-functional requirements, use-cases, process models, and impact analysis.

 

Key responsibilities include:

  • Collaborating with the Performance Management team to track and analyze elemental spend recorded in the IBM ledger.
  • Supporting cost, revenue, and gross profit analysis across offerings and segments.
  • Developing monthly department operating cost reports.
  • Learning the data structures and systems behind ledger entries and data feeds.
  • Assisting management with portfolio health tracking.
  • Reporting on monthly I/T, RESO, and Allocations spending, as well as tracking Cost Take-Out (CTO) initiatives.
  • Reconciling cost and revenue elements to prevent gross profit (GP) leakage and orphaned costs.
  • Work with cross-functional teams to identify and resolve account-level GP discrepancies.
Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise
  • Proficiency in Microsoft Excel.
  • Familiarity with query writing or experience using Business Intelligence tools, for data analysis.
  • Understanding of financial principles and concepts.
  • Strong business communication skills.

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio  designed for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.


Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.


Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.


Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. 


At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

Must have the ability to work in Canada without sponsorship.


This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.