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Introduction

Joining IBM Technology Expert Labs means being at the forefront of delivering world-class services to clients. As a technical expert in IBM products, you will integrate technology and services to help clients overcome their toughest challenges.


 IBM provides an excellent on-boarding experience and an industry-leading learning culture to ensure you have a positive impact while advancing your career. Our collaborative, hands-on environment means you’ll be surrounded by talented professionals who are eager to help and innovate together.

Your role and responsibilities

As a Delivery Consultant, you will collaborate with IBM clients and partners to design, implement, and optimize IBM Technology solutions that align with their business objectives. In this role, you will apply your technical expertise to ensure world-class solution delivery while leveraging consultative skills such as problem-solving, hypothesis-based methodologies, communication, and service orientation.
 

As a member of IBM Technology Expert Labs—a team that is client-focused, courageous, pragmatic, and highly technical—you will work alongside clients to develop innovative solutions that address real business challenges.

If you are passionate about driving success in both your career and your clients' businesses, this role is for you. A typical day in this role may include:

  1. Effectively Solving Client Challenges - Understanding clients' key challenges and delivering solutions that provide tangible business value through design, development, integration, implementation, migration, and product support.
  2. Agile Planning and Execution - Creating and executing agile project plans, managing installation, provisioning, testing, production migration, and post-implementation support.
  3. Leading Technical Solution Workshops - Conducting and participating in technical discussions to drive solution adoption.
  4. Building Strong Relationships - Engaging effectively with stakeholders at all levels, from engineers to CxOs, and navigating complex discussions to achieve optimal resolutions.
  5. Exhibiting Self-Motivation and Problem-Solving Skills - Taking initiative, demonstrating curiosity, and proactively identifying solutions using data and collaboration.
  6. Collaboration and Communication - Working seamlessly across client, partner, and IBM teams to drive project success.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise

Educational Background: B.S. in Management Information Systems (M.I.S.), Business/Communications with a STEM minor, Computer Science, Engineering, or equivalent experience in Computer Science, Information Systems, or Engineering.

Excellent communication and presentation skills, with the ability to engage, influence, and present compelling ideas effectively.

Hands-on experience with real-world applications of computer science, information systems, or engineering concepts.

Proficiency in at least one programming language, design tool, or Quantum Computing technology (e.g., Python, Java, C/C++).

Experience with Kubernetes, container design, database structures, data fabric, and API integration through scripting.

Preferred technical and professional experience

Strong problem-solving abilities with keen attention to detail, precision, and effective time management.

Excellent collaboration and communication skills, with the ability to work seamlessly across client, partner, and IBM teams.

Demonstrates a natural drive for self-motivation, curiosity, and initiative. Capable of navigating both data and people to find answers and present solutions effectively.

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


OTHER RELEVANT JOB DETAILS

Must have the ability to work in Canada without sponsorship.


This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.