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Uvod

 

Looking for a manager to lead the Data & AI Upgrade SWAT team in IBM. The team’s mission is to assist clients with upgrading their deployment of Cloud Pak for Data by working in partnership with IBM CSM (Client Success Manager) and, where applicable, Expert Labs, IBM Consulting, or other teams. The objective is to ensure smooth upgrade for clients through high quality of planning and execution.

Vaša vloga in odgovornosti

Leading the Upgrade SWAT team globally and engage with customers and IBM client teams to plan the upgrade activities based on customer requirements and deliver the upgrade cases with high quality through effective tracking,  internal and customer collaboration.  

Communicating with product development and support teams regularly about the challenges and issues in customer upgrades, providing feedback to help improve product quality and serviceability.

Cultivating innovation culture in the team, leveraging the AI and automation technologies to build tools for improving the productivity on product upgrade and migration.

Building a high performance team by developing talents through career conversation and skill development.

 

Zahtevana izobrazba
Diploma prve stopnje
Zaželena izobrazba
Diploma prve stopnje
Zahtevano strokovno in tehnično znanje

Willing to take on the role’s responsibilities with solid concept and sense of how to address customer challenges.

At least 5 years of experience in product development or support, including 3+ years of experience in managing a global team.

Good skills and expertise on Data and AI, Cloud technologies. Experience with Cloud Pak for Data product development or support would be preferred.

Strong leadership, communication and project management skills. Good experience with customer engagement and support.

An ability to adapt to a rapidly changing environment is a must. Resilient under pressure, high energy levels and positive attitude are crucial. Independent decision making and problem solving skills are a must.

Strong learning skills with new technologies and tools.

Requires BS degree, advanced degree a plus

 

O poslovni enoti

Programska oprema IBM oskrbuje osnovne poslovne operacije z inteligenco – od strojnega učenja do generativne umetne inteligence, kar pomaga organizacijam, da so odzivnejše, produktivnejše in odpornejše. IBM-ova programska oprema pomaga naročnikom, da umetno inteligenco začnejo uporabljati takoj, da ustvarijo resnično vrednost z zaupanjem, hitrostjo in samozavestjo na področju digitalnega dela, avtomatizacije IT, posodobitve aplikacij, varnosti in trajnosti. Ključnega pomena pri tem je zmožnost uporabe vseh podatkov, saj je umetna inteligenca tako dobra, kot so dobri podatki, ki jo podpirajo. V večini organizacij so podatki razpršeni v več oblakih, v prostorih, zasebnih podatkovnih centrih in na robu. IBM-ova platforma za umetno inteligenco in podatke razširja in pospešuje vpliv umetne inteligence z zaupanja vrednimi podatki ter zagotavlja vodilne zmogljivosti za usposabljanje, prilagajanje in razmestitev umetne inteligence v podjetjih. IBM-ova platforma hibridnega oblaka je eden najbolj celovitih in doslednih pristopov k razvoju, varnosti in delovanju v hibridnih okoljih – prilagodljiva podlaga za izkoriščanje podatkov, kjerkoli se nahajajo, za razširitev umetne inteligence globoko v poslovanje.

Življenje v IBM-u

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

O IBM-u

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Podrobnosti o drugem ustreznem delovnem mestu

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.