The IBM Technical Subject Matter Expert role within the sales process is to fully understand a prospect’s business problem and construct a solution around that problem leveraging the IBM Planning Analytics Software.
The Technical Subject Matter Expert exhibits a high level of sales and business maturity, operates independently in pre-sales activities, client relationship management and has the proven ability to quickly understand business problems and position the IBM Planning Analytics offerings and differentiators.
The Technical Subject Matter Expert represents the highest degree of technical architecture and design expertise within the Integrated Planning & Analytics space.
As a Technical Subject Matter Expert you'll work closely with clients to develop relationships, understand their needs, earn their trust and show them how IBM's Planning Analytics solution will solve their problems whilst delivering value to their business.
Your primary responsibilities will include:
- Client Strategy Design: Creating client strategies focusing on Integrated Planning & Analytics solutions.
- Solution Definition: Defining Integrated Planning & Analytics solutions that facilitate collaborative planning, budgeting, and forecasting, alongside "what-if" analysis and reporting.
- Educational Support: Providing proof of concepts and simplifying complex topics to educate clients.
- Credibility Building: Establishing credibility and trust to facilitate the closure of intricate Integrated Planning & Analytics deals.
Technical Expertise and Experience in IBM Planning Analytics:
Deep knowledge and hands-on experience with IBM's Planning Analytics products, including their functionalities, integration capabilities, and applications across various sectors.
Sales and Business Development Skills:
Proven ability to drive sales processes, from identifying opportunities and developing relationships to managing client expectations.
Pre-Sales Support and Solution Design:
Experience in delivering technical presentations, demonstrations, and proof of concepts, as well as designing solutions to customer requirements.
Strong Communication and Collaboration:
Excellent communication skills, both verbal and written, to effectively interact with clients, stakeholders, and internal teams. Ability to produce clear and persuasive documentation, proposals, and reports, and to work collaboratively to address complex client needs and provide customized solutions.
Competitive product experience a plus (Anaplan, Oracle, SAP, Workday)