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Introdução

At Turbonomic, an IBM company, we deliver a best-in-class automation platform that helps customers safely free capacity to focus on IT innovation. Turbonomic’s Application Resource Management (ARM) platform continuously assures that the full application stack has precisely the right resources needed to perform, while maintaining policy compliance and eliminating overspending.

Today’s IT organizations are under tremendous pressure to deliver applications and services faster with greater efficiency. At Turbonomic, we believe these IT organizations cannot meet the needs of their business with a collection of "tools" that produce information for humans to consume and humans to use. IT Operations must transform by adopting a full-stack automation platform that can assure the performance of any application in any environment: Turbonomic. Join our team and help us transform IT!

The Turbonomic Product Management team is accountable to numerous stakeholders including customers, partners, sellers, enablement, support, etc. globally. Our team needs to make sure we continuously provide these stakeholders with the exact strategy and content needed to facilitate sales, unlock new paths to market, ensure renewals, establish our presence in the market and support existing customers. This position will be responsible for planning, overseeing, and executing the strategy used by the Product Management team to deliver all of this to our stakeholders. You’ll have the vision, execute against it, and measure and analyze results every step of the way to ensure success, make data-informed decisions, and continuously improve your and the team’s efforts.


We are specifically looking for candidates with in-depth knowledge and exposure to Public Cloud as well as any of the following: 

  1. Public Cloud (AWS, Azure, GCP, Oracle Cloud, etc.)
  2. Container Platforms (Kubernetes, Red Hat OpenShift)
  3. Infrastructure as Code / DevOps Tooling  (Terraform, Argo CD, etc.)
Sua Função e suas Responsabilidades

Hi* Focused on building DevOps Integration features in the product while collaborating with the engineering, documentation, and design teams.

* Lead discovery sessions with customers and other stakeholders, to uncover requirements alongside design, user research and engineering.
* Responsible for understanding the customer requirements, their relative priorities and mapping those out in systems of record, culminating in an engineering backlog of well defined, high quality, prioritized user stories that deliver solutions to meet and exceed stakeholder requirements. Act as a consultant and SME to various sales engineers and peers and help in understanding solutions and feature behavior for various business use cases.
* Deliver technical presentations detailing value proposition of features as well as including the entire software stack.
* Collaborate with software architects to discuss potential solutions to customer problems.
* Work closely with developers to identify any gaps between developed feature and acceptance criteria, to investigate and resolve any technical issues.
* Participate in most phases of Product Development Life Cycle discovering, delivering and launching solutions to help customers meet their business objectives.
* Architect and implement methodologies and test approaches that validate features and that ensure accuracy of quality requirements.
* Develop performance benchmarks, monitor feature usage & test the software deployments to establish performance baselines to meet response time & scalability requirements.
* Interface with the market, customers, and prospects to understand pain points and opportunities for innovation
* Work across Delivery consultants, Sales, Support and Marketing to gather feedback and clarify product capabilities and strategy.
* Participate in Large Scale Scrum ceremonies to ensure close alignment with all design and engineering team activities.
* Use a combination of customer data and market research to prioritize new functionality into an aggressive roadmap that balances new functionality, improvements and technical debt.
* Ensure field teams have the content and context necessary to help customers leverage all functionality (new and existing) in your defined area.
* Maintain a current understanding of industry and technology trends.

Formação requerida
Bacharelado
Formação preferencial
Mestrado
Experiência Profissional e Técnica Requerida
  • A customer-centric focus on how to deliver business value with a keen understanding of the IT enterprise ecosystem
  • Enjoy working with highly technical customers and team members.
  • Proven ability to work with sales and sales engineering teams.
  • Proven ability to work with development teams in large scale scrum environments
  • Proven ability to work with large enterprise customers and executives.
  • Demonstrated ability to work independently.
  • Excellent communication and interpersonal skills.
  • Excellent analytical and quantitative skills; ability to use data and metrics to make recommendations and measure success.
Experiência Profissional e Técnica Preferencial
  • Combine creative thinking and analytics to develop a deep understanding of Turbonomic’s business.
  • Experience with user data to make product recommendations for the roadmap to improve feature engagement.
  • Understand the complexity of multiple stakeholders (our target personas) across the buyer journey and use that knowledge to created tailored programs.
  • Have solid organizational skills, be strategic in your thought processes, and structured in your execution.
  • Previous experience with Hashicorp's Terraform is a plus. Terraform is an infrastructure as code tool that lets you build, change, and version infrastructure safely and efficiently. This includes low-level components like compute instances, storage, and networking; and high-level components like DNS entries and SaaS features.

Sobre a Unidade de Negócios

Do aprendizado de máquina à IA generativa, o software IBM injeta inteligência nas principais operações de negócios para tornar as empresas mais responsivas, produtivas e resilientes. O software IBM ajuda os clientes a colocar a IA em ação para agregar valor real, de forma rápida e segura, à mão de obra digital, automação de TI, modernização de aplicação, segurança e sustentabilidade. Para isso, a capacidade de usar todos os dados é fundamental, porque a IA somente será boa se os dados que a alimentam também forem. Na maioria das empresas há dados locais, dados espalhados por diversas nuvens, dados em data centers privados e na borda. A plataforma de dados e IA da IBM escala e acelera o impacto da IA com dados confiáveis, além de fornecer recursos de ponta para treinar, ajustar e implementar a IA nos negócios. A plataforma de nuvem híbrida da IBM é uma das abordagens mais abrangentes e consistentes ao desenvolvimento, segurança e operações em ambientes híbridos, atuando como uma base flexível que utiliza os dados, onde quer que estejam, para estender amplamente a IA sobre os negócios.

SEU LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

Sobre a IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Outros detalhes relevantes do cargo

Must have the ability to work in Canada without sponsorship.


This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.