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Introdução

Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You'll be the technical resource and point person interacting with clients, vendors, and senior ...

Sua Função e suas Responsabilidades

                                               Your Role and Responsibilities

1.     IBM Cloud offers a unified platform that gives you cloud computing any way you want it, deployed on demand, with a single pane of glass for systems management (one portal; one Application Programming Interface (API)).

IBM is currently recruiting for Data Center Specialists to join the Cloud team.

Essential Duties:

•      Rack, build, cable, configure, and provision Intel and Advanced Micro Devices (AMD) servers

•      Rack, cable, and deploy Cisco Layer 2 networking equipment

•      Troubleshoot, test, quality assurance of server hardware

•      Professionally resolve hardware issues via trouble ticket

                                             ii.     Required Professional and Technical Expertise

1.     Requirements

•      Operating System Installation Windows Server, Linux, Unix

•      Rack, cable, and deploy Cisco Layer 2 networking equipment a plus

•      Web Server and Database installation experience a plus

•      Must be able to work in this country without company sponsorship

•      Must be fluent in English

•      Must be willing to learn quickly, multi-task, and work in a fast pace environment

•      Moderate knowledge of PC hardware concepts and component installation.

•      Basic knowledge of various internet-related services and software (mail, web, DNS, etc).

•      General understanding of computer networking concepts.

•      Customer focused attitude with some previous customer service experience.

•      Network wiring/cabling experience a plus.

Formação requerida
Diploma do ensino médio/DEEM
Formação preferencial
Graduação tecnóloga/Diploma universitário
Experiência Profissional e Técnica Requerida

1.     Preferred requirements

•      3-5 years’ experience with Windows and Linux Platforms

•      3-5 years’ experience with computer/server hardware

•      Certifications are not required but a plus.

Experiência Profissional e Técnica Preferencial

Hiring manager and Recruiter should collaborate to create the relevant verbiage.

Sobre a Unidade de Negócios

O IBM Systems ajuda os líderes de TI a pensarem de maneira diferente sobre sua infraestrutura. Os servidores e armazenamentos da IBM não são mais inanimados. Eles podem entender, raciocinar e aprender para que nossos clientes possam inovar, evitando problemas de TI. Nossos sistemas alimentam as indústrias mais importantes do mundo e nossos clientes são os arquitetos do futuro. Junte-se a nós para ajudar a construir nosso portfólio de tecnologia de ponta, projetado para negócios cognitivos e otimizado para computação em nuvem.

SEU LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

Sobre a IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Outros detalhes relevantes do cargo

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

  • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
  • Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
  • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
  • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
  • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences


We consider qualified applicants with criminal histories, consistent with applicable law.


This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.