At IBM, we believe technology shapes the world, and we are a catalyst for that innovation and creativity. We are on the forefront of groundbreaking change – improving businesses, society, and the human condition.
Our Marketing, Communications & Corporate Social Responsibility (MCC) team tells this story and is responsible for positioning IBM in the market. We define and optimize IBM’s brand, capture the market’s attention, and articulate our point of view for clients, partners, the media, and even other IBMers. As part of our team, you’ll be surrounded by bright minds and keen collaborators – always willing to help and be helped – as you apply passion to work that will compel our audience to choose IBM’s products and services.
When you join IBM, you join a culture of openness, collaboration, and trust. Join us and experience a place where you can co-create your learning and opportunities. A place where teamwork and unique ideas are treasured. A place where you can bring innovation to life.
Program Managers articulate a program's strategy and objectives and assesses how it will impact a business. They are often the lead day-to-day subject matter expert (SME) providing strategic recommendations and analysis as well as responding to ad-hoc requests. Program Managers define and oversee numerous dependent projects needed to reach the program's overall goals.
This person will be responsible for the day-to-day management and smooth operation of various reporting projects, including online tools, web applications, and reporting deliverables. Program Managers coordinate the cross-functional work required to deliver a complete experience. Their goal is to facilitate the delivery of projects within a program with a finite project start and end dates.
The Blue Studio Program Manager will report to the Blue Studio Global Practice Director, Business & Agency Management in the United States of America. Based on the expectations of this role, the Program Manager should have experience working in marketing and/or digital services, alongside or in-house at creative agencies and/or design production studios.
- Capable of managing multiple large and complete projects with multiple workstreams and or phases
- Tracking and reporting project status with a well-defined management system
- Developing detailed program and project plans to monitor and track program and project progress
- Monitoring performance and recommending schedule, scope, budget, and / or resource changes
- Communicating the status of programs, projects and project goals, ensuring that results meet requirements with respect to quality, efficacy, schedule, and cost
- Building trusted relationships and alignment of expectations with business leaders and business partners
- Acting as the primary contact for partners throughout the program and project lifecycles, adding domain expertise and building strong relationships across the organization
- Ensuring the overall health of programs, projects, workflows, and processes
- Ensure evidence of receipt of goods is collected, stored, and submitted
- Manage escalation of service issues against assigned area of responsibility
- Fluent in verbal and written English
- Bachelor’s degree in business, Marketing, Computer Science, or related field
- Experience with program management, consulting and/or customer support
- Experience interfacing with internal partners, marketing/sales management and operations staff
- Experience in effectively managing multiple complex projects, including all phases
- Applied knowledge of Agile PM fundamentals