IBM

We are excited to find a Junior AR Analyst, where you can contribute to streamlining accounts receivable processes and supporting global operations. 

• Cash Collection: Ensure timely collection of all outstanding invoices from our customers. Liaise with the accounts receivable team to track and collect payments.
• Dispute Management: Handle and resolve any discrepancies or disputes related to invoices in a timely manner, ensuring accurate and fair resolution.
• Customer Inquiry Management: Serve as the primary point of contact for all customer inquiries received via email. Provide timely, accurate, and professional responses to maintain customer satisfaction.
• First Contact Point: Act as the initial point of contact for both customers and internal Panasonic units, directing queries appropriately and providing necessary information.
• Monthly Reporting: Prepare detailed and comprehensive monthly reports on cash collections, disputes, and other relevant metrics.

• Language Proficiency: Fluency in French is mandatory. Additionally, proficiency in English, both written and spoken, is required to effectively communicate with clients and colleagues.
• Independent Work: The ability to work autonomously is essential. This includes prioritizing tasks, managing multiple priorities, and meeting tight deadlines under minimal supervision.
• Numerical Accuracy: Exceptional attention to detail with numbers is crucial for tasks involving cash collection, invoicing, and report generation to ensure accuracy and prevent errors.
• Communication Skills: Excellent verbal and written communication skills are vital, given that this role involves customer interaction and report preparation.
• Microsoft Excel Proficiency: Familiarity with MS Excel for data analysis, report creation, and maintaining databases is necessary.
• Analytical Skills: The role requires the ability to analyze data, identify trends, and make informed decisions, such as in credit limit analysis and dispute resolution.

• Accounts Receivable Knowledge: A solid understanding of Accounts Receivable processes would be beneficial, as it will facilitate the execution of cash collection, dispute management, and reporting duties.
• SAP and Accounting Knowledge: A working knowledge of SAP systems and general accounting principles is preferred to streamline operations and ensure compliance with financial regulations.