A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.
· Provide both general and specific guidance on each step of the customer cloud transformation journey as it relates to the HashiCorp product suite.
· Assist customers in aligning people, processes, and workflows with the Cloud Operating Model.
· Contribute towards building a multi-cloud adoption framework.
· Articulate and redefine the cloud consumption model in relation to HashiCorp Tao of workflows.
· Assist Enterprise CxOs in articulating the business value achieved in building the correct cloud consumption model.
· Help increase developer velocity whilst satisfying the objectives of governance, risk & controls.
· Communicate the business value of the HashiCorp product suite to customer executives.
· Articulate the technical functionality of HashiCorp products to multiple audiences ranging from practitioner to executive.
· Educate and advise customer users on how HashiCorp tools can enable and even simplify adoption of the Cloud Operating Model as part of their cloud transformation journey.
· Coordinate various HashiCorp professional services resources to assist with specific customer needs as part of their technical transformation.
· Educate individual contributors on best practices regarding system administration, service administration, automation, and observability.
· Be subject to additional background checks and screening performed by the customer.
· 4+ years of experience designing and implementing technical systems and services.
· Intermediate understanding of DevOps processes and automation.
· Intermediate technical expertise in cloud and on-premise infrastructure management, application deployment and practical security methodology.
· Working proficiency with one or more of the tools in the HashiCorp product suite.
· Familiarity with security and compliance requirements for shared services.
· The ability to work well in group environments and independently.
· A proven track record of assisting with or driving cloud transformation at one or more organizations.
· Passion for thought leadership in areas including cloud operating model and organizational transformation, cloud operations, or Site Reliability Engineering (SRE).
· Experience managing cloud maturity and capability assessments, leading the design and implementation of cloud governance and operational processes, and developing cloud transformation roadmaps.
· Familiarity with cloud service providers and their offerings, common technical platforms, and shared service management at scale.
· The ability to speak to all levels of an organization, whether at a deep technical level or at executive level.
· The ability to explain complex technical topics in simple terms.