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はじめに

Joining the IBM Technology Expert Labs teams means you will have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you will bring together all the necessary technology and services to help customers adopt IBM software to solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best — running and growing their business.Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators — always willing to help and be helped — as you apply passion to work that will positively impact the world around us.

役割と責任

 

As a Practice Manager/Delivery Consultant, you will work very closely with IBM customers  and partners across GEOs to design, deliver, and optimize IBM Technology solutions that align with customer’s  goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you will collaborate with clients to optimize and trailblaze new solutions that address real business challenges.

 If you are passionate about success with both your career and solving clients' business challenges, this role is for you. 

  • 12 – 15  years of experience in IT services organisation and with at least 3 years in managing /supporting project delivery.
  • Proven track record of managing large-scale enterprise implementations and support programs.
  • Strong understanding of IBM Integration Portfolio suite of products  - IBM MQ, IBM APIC, ACE (App Connect Enterprise),  IBM CP4I (Cloud Pak for Integration), etc and flair understanding of Red Hat OpenShift Container Platform and Application Runtimes
  • Excellent leadership, communication, and stakeholder management skills.
必要とされる学歴
学士号
望ましい学歴
修士号
必要な専門的および技術的知識

Practice Leadership & Strategy:  

  • Drive innovation, standardization, and continuous improvement across delivery methodologies for IBM Application Integration Portfolio suite of products.

·        Collaborate with sales, pre-sales, and product teams to align delivery capabilities with business growth.

Delivery Management

  • Oversee end-to-end delivery of implementation, customization as per agreed contract. 
  • Ensure projects are delivered on time, within scope, and with high customer satisfaction.
  • Establish and monitor KPIs, SLAs, and quality metrics for delivery performance.

Team & Talent Management

  • Lead, mentor, and grow a team of technical consultants and implementation specialists.
  • Foster a culture of learning, collaboration, and accountability.
  • Drive talent acquisition, onboarding, and career development initiatives.

Client Engagement & Escalation Management

  • Build and maintain strong relationships with key clients and stakeholders across GEOs/Markets.
  • Ensure proactive communication and stakeholder alignment throughout the delivery lifecycle.

Financial & Operational Oversight


  • Manage resource utilization, and operational efficiency.
  • Optimize delivery models (onshore/offshore/hybrid) for scalability and cost-effectiveness. 
歓迎する専門的および技術的経験


  • IBM certifications in relevant technologies.
  • Experience working in a global delivery model 
  • Exposure to automation, application modernization of legacy IBM applications.

事業部門について

コグニティブ・テクノロジー、150 を超える SaaS オファリング、リアルタイムの洞察に支えられた Global Markets チームは、お客様がその顧客、パートナー、サプライヤーと関与する際により良い意思決定を行ってイノベーションを実現するための専門知識を組み込んで提供します。私たちと一緒に、様々な業種にわたる企業向けの最も包括的なポートフォリオを利用し、イノベーションを推進し続けましょう。

あなたの人生 @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

IBM について

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

その他の関連する職務の詳細

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.