Technology Sales at IBM is evolving its way of working to break beyond boundaries with innovative approaches. Preferring to 'show' vs. 'tell' we're looking for graduates who want to combine their deep technical education with the people skills needed to co-create with customers, partners, and colleagues - face-to-face, on solutions to our clients' most complex business challenges.
In a world where technology moves at speed, it's essential that we stay ahead of the curve to provide tailored solutions that meet our clients' needs. It's not enough for us to have the technical expertise. We need to be great with people, too. To empathize. To understand. To collaborate on technical solutions that will improve lives all over the world.
Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will continually advance your career. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators – always willing to help and be helped – as you apply passion to work that will compel our clients to invest in IBM's products, services, and people.
We get it. Navigating your career can be challenging. So many roles; all with subtle differences; which ones do you apply for? To help make your life easier, this job post provides everything you need to know if this type of role is right for you, generally speaking. Think you have some of what we're after but not all? Wonder if your application would be welcomed? Please know that it very much is. We would love to get to know you a bit better, so apply and we'll be in touch with more details about specific roles that are most suited to you and your preferences.
The team of Public Cloud Customer Success Managers has in its DNA three essential responsibilities for the cloud business to succeed: generate adoption reducing time to revenue, expand usage by proposing innovation to customers, and assure the client will renew service when time for renewal comes. For this intern position we are looking for candidates that can demonstrate real passion for client success, creativity to propose innovation and a level of technical skills enough to articulate technology. We want a candidate with strong written and oral communication skills which is essential to develop productive and assertive interactions with customers and teammates. The intern will be required to perform a list of activities including, but not limited to:
- Keep account records up to date in the CSM CRM system.
- Help CSMs to maintain information up to date in the management system.
- Keep tracking on revenue related actions in the management system.
- Provide support to the team on pulling usage data from systems in a palatable format.
- When possible, work in small account performing boarding activities (under supervision).
- Atualmente cursando graduação em Engenharia da Computação, Engenharia de Software, ou outros cursos relacionados, com formatura prevista a partir de junho de 2026;
- Inglês Intermediário;
- Aptidão para aprender e aplicar rapidamente novos conhecimentos;
- Capacidade de compreender e comunicar detalhes técnicos;
- Colaboração em equipe;
- Motivação para atingir objetivos em geral;
- Boas habilidades verbais, escritas e interpessoais;
- Empatia;
- Kit de ferramentas do Office 365, em particular Outlook, Excel, PowerPoint e World.
- Conhecimento em Customer Success, Professional Services e/ou Technical Sales (pré-vendas);
- Conhecimento em Red Hat OpenShift, VMWare, SAP ou outras tecnologias relacionadas à nuvem;
- Conhecimento em B2B Enterprise Software, SaaS / IaaS / PaaS e/ou Cloud.