• Collect payments from the customers.
• Respond to inquiries from internal and external customers, stakeholders.
• Do a reconciliation of accounts or research on disputed AR.
• Collaborate with other departments to resolve payment-related issues.
• Build and maintain positive relationship with client.
By applying in daily work prescribed Cash Collections tactics, the collector ensures timely and accurate collection of payments from the customers to minimize outstanding receivables and reduce the risk of bad debt. The Cash Collections position provides an understanding of financial operations and customer relations. It enhances problem solving skills when addressing discrepancies and resolving payment issues.
• Very good English and Portuguese (verbal & written),
• Good MS Office skills
• Sense of ownership of assigned tasks
• Solid organization and management of own work
• University degree