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Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio


Votre rôle et vos responsabilités

The ServiceNow Architect is an advisory role, responsible for helping our customers establish a foundation in the ServiceNow Platform and design solutions that improve outcomes. The Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform. The Architect is responsible for applying innovative technical solutions to business processes, consulting with business analysts and/or project managers to develop technical solutions. The Architect is also responsible to design the solution architecture addressing the business needs and present in forums to seek architecture endorsement by client authorities. 


  • Development experience in ServiceNow Platform features not limited to this list such as Business Rules, Access Control Rules, Script Includes, Script Action, UI Actions, UI Scripts, UI Policy, Data Policy, Client Scripts, UI Macros, Jelly, Web Services, Glide Record, Glide AJAX, Workflows, JSON
  • Extensive knowledge of two or more Front End Technologies: HTML, JavaScript, CSS, XML
  • High level of expertise in multiple system environments
  • Provide advisory to clients on ServiceNow Customer Journey with ServiceNow as their Enterprise Service Management Platform
  • Extensive experiences in deploying ServiceNow ITSM aligned with ServiceNow Best Practises
  • Perform Technical Leadership role to delivery team on ServiceNow expertise across ServiceNow suite of portfolio solutions
  • Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.
  • Drive product adoption of customer’s ServiceNow investments
  • Manage technical governance, and a delivery operating model and governance
Formation requise
Licence
Expertise professionnelle et technique requise
  • Degree in Computer Science, Software Engineering or equivalent
  • More than 5 years of ServiceNow Development Experience and over 3 years of Solution Architect Role
  • Success driving complex issues through analysis and resolution
  • Large program experience leading end-to-end architecture and design
  • Cloud application technology experience
  • Experience helping customers deploy and see the value of the products they have purchased.
  • Configuration experience in ServiceNow IT Workflows, Employee Workflows, Customer Workflows and Creator Workflows in projects over multiple towers
  • ServiceNow HRSD certified
Expertise professionnelle et technique préférée

Hiring manager and Recruiter should collaborate to create the relevant verbiage.

À propos de la Business Unit

IBM Consulting est l'activité de conseil et de services professionnels mondiaux d'IBM, avec des capacités de pointe dans la transformation des entreprises et des technologies. Avec une expertise approfondie dans de nombreux secteurs, nous offrons des services de stratégie, d'expérience, de technologie et d'exploitation à un grand nombre des entreprises les plus innovantes et les plus précieuses du monde. Nos collaborateurs se concentrent sur l'accélération des activités de nos clients grâce au pouvoir de la collaboration. Nous croyons au pouvoir de la technologie utilisée de manière responsable pour aider les gens, les partenaires et la planète.

VOTRE VIE CHEZ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.


Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.


Are you ready to be an IBMer?

À propos d'IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.


Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 


At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.