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Introduction

At IBM AskHR (our AI HR Assistant) serves as the single entry point for all HR inquiries. All IBM Employees and Managers are supported through the digital tier with questions related to HR programs, processes and transactions, with one seamless hand-off to Team HR Partners and HR Functions when needed.

For more complex situations, Managers can connect directly to Team HR Partners through our complex case route. 

 

Votre rôle et vos responsabilités
  • Effectively supports employees and managers on HR inquiries in KSA and cross border when needed with a global mindset
  • Helps the KSA Country HR Partner on Compliance and Crisis Management in the Country, including responsibilities for external relations as primary liaison with Saudi government HR entities, ensuring compliance and alignment with local labor laws and policies.
  • Supports business outcomes through contribution to BU, Global or Market projects
  • Provides services in HR operation area, manages employee data
  • Be an ambassador for the HR Partner support model and leverage AskHR (our AI HR Assistant) capabilities to engage with clients to enable productivity for business growth
  • Integrate & Collaborate across HR – with Client HR Partner/ Business Unit HR Partner / Market & Country HR Partner and HR offering teams in support of business outcomes
  • Promotes standardized offering vs home-grown offering
  • Responsible for driving continual process improvement to simplify, streamline and improve the client experience
  • Key Performance Indicators (KPI) is based on volume of interactions with employees & managers, time to solution and client satisfaction

 

Formation requise
Baccalauréat
Formation préférée
Licence
Expertise professionnelle et technique requise
  • Understands Employee Relations, Labor law & Culture in KSA, speaks Arabic and English
  • Is able to work with speed to execution in an environment which is driving high volumes of requests
  • Works in an agile way to prioritize deliverables
  • Be analytical, uses data to develop meaningful and actionable insights

 

Expertise professionnelle et technique préférée
  • Innovate & Transform - improves organizational effectiveness to accelerate business growth
  • Integrates HR and demonstrates expertise in all functional elements of the role

À propos de la Business Unit

L'équipe du siège social d'IBM Corporate Headquarters (CHQ) représente des fonctions diverses telles que le marketing, la finance, le service juridique, l'exploitation, les RH, et d'autre encore. Toutes collaborent pour trouver des solutions à certains des problèmes les plus complexes de notre monde, pour aider nos clients à réussir et pour créer des environnements de travail collaboratifs pour les IBMers.

VOTRE VIE CHEZ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

À propos d'IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Autres détails pertinents sur le poste

For additional information about location requirements, please discuss with the recruiter following submission of your application.