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Introduction

The Productivity Platforms team is part of the Product Excellence Office (PEO), empowering IBM product teams with AI-driven tools, processes and workflows to accelerate tasks and enhance quality within IBM’s Product Development Lifecycle (PDLC) model.

We’re a team of experts in Product Management, Development, Research and Design, ensuring end-to-end user experiences that are intuitive, accessible and guided by user needs.

Rôle et responsabilités

Join IBM's worldwide design organization for AI Applications, where our mission is to empower users to do their best work through intuitive and visually engaging interfaces. As a Designer, you'll play a crucial role in creating end-to-end customer experiences for AI-enabled solutions that help businesses make informed, data-driven decisions. 

Responsibilities: 

  • Translate Insights into Designs: Convert actionable insights from the design research team into low and high-fidelity mock-ups, patterns, prototypes, and development-ready specifications. 

  • Create Visual Assets: Develop high-fidelity mock-ups, graphics, design patterns, prototypes, and demos to enhance user interfaces. 

  • Pattern Collaboration: Participate in discussions regarding common patterns, assets, and efficiencies within the product space. 

  • Collaborative Development: Work closely with design team members and developers to build, update, and modernize software product user interfaces using agile methodologies. 

  • Scenario Design: Design business process scenarios and flows for user interfaces and demonstrations. 

  • Feedback Loop: Share work-in-progress designs and actively engage in giving and receiving constructive critique. 

  • Business Context: Understand business problems across our customer base to provide context for deliverables. 

  • Cross-Team Collaboration: Collaborate with various stakeholders such as design researchers, content designers, developers, product owners, etc., across worldwide teams. 

  • Design Thinking Workshops: Plan, lead, and moderate virtual and in-person design thinking workshops. 

Formation requise
Baccalauréat
Formation souhaitée
Baccalauréat
Expertise professionnelle et technique requise

Your role and responsibilities

We are seeking a talented and passionate Product Designer with strong UX and UI skills to join our Productivity Platforms team. As a Product Designer, you will play a crucial role in shaping the user experience of our internal AI-based tools and other processes and workflows designed for IBM product team members. You will help to enforce high quality standards for our products and for our users, backed up by research.

 

 

Responsibilities:

  • User Experience (UX) Design:
    • Solid understanding of user experience design principles with the ability to address complex design problems and provide sound design solutions.
    • Proficient in IBM Enterprise Design Thinking methodologies.
    • Conduct user research, including interviews, surveys, and usability testing, to understand user needs and pain points.
    • Develop user flows, wireframes, and prototypes to communicate design concepts and interactions.   
    • Create and maintain user personas and journey maps.
    • Analyze user feedback and data to identify areas for improvement.
    • Advocate for user-centered design principles throughout the product development lifecycle.
  • User Interface (UI) Design:
    • Design visually appealing, accessible and consistent user interfaces that align with IBM's Carbon Design System.
    • Create low-, medium-, and high-fidelity mock-ups and prototypes.
    • Develop and maintain design systems and style guides.
    • Ensure accessibility and responsiveness across different platforms.
    • Collaborate with product managers, engineers and other team members to ensure accurate implementation of designs.
  • Collaboration and Communication:
    • Work closely with product managers, engineers, and other designers in an Agile environment.
    • Effectively communicate design concepts and rationale to stakeholders.
    • Participate in design critiques and provide constructive feedback.
    • Present design work to stakeholders and leadership.

 

Required education: Bachelor's Degree

Preferred education: Master's Degree

 

Required technical and professional expertise

  • Bachelor's degree in Design, Human-Computer Interaction, or a related field.
  • Proven experience as a Product Designer, UX Designer, or UI Designer, preferably in enterprise software.
  • Strong understanding of user-centered design principles and methodologies.
  • Proficient in Figma.
  • Experience conducting user research and usability testing.
  • Ability to create wireframes, prototypes, and high-fidelity mock-ups.
  • Knowledge of accessibility guidelines (WCAG).
  • Excellent written, verbal communications, storytelling, and documentation skills.
  • Strong analytical, creative, and strategic thinking skills – able to develop innovative solutions to business problems. 
  • Excellent collaboration skills.
  • Strong portfolio showcasing UX and UI design work.
  • Experience with Agile development methodologies.
  • Experience with design systems.  
  • Strong organizational skills and an attention to detail.
  • Portfolio of work must be presented incorporating designs and/or sketches that demonstrate an understanding of wireframing, interaction design, visual design, and design best practices.
Expertise professionnelle et technique souhaitée

Preferred technical and professional experience

  • Knowledge of AI tools, LLMs, and conversational design.
  • Experience with data visualization.
  • Experience with front-end development concepts.

L'unité commerciale

Logiciels IBM insuffle de l'intelligence dans les opérations commerciales de base — de l'apprentissage machine à l'IA générative — pour aider à rendre les organisations plus réactives, plus productives et plus résilientes. Logiciels IBM aide les clients à mettre l'IA en action dès maintenant pour créer une valeur réelle avec confiance, rapidité et assurance dans les domaines du travail numérique, de l'automatisation informatique, de la modernisation des applications, de la sécurité et de la durabilité. La capacité d'utiliser toutes les données est essentielle à cet égard, car la valeur de l'IA dépend de la valeur des données qui l'alimentent. Dans la plupart des organisations, les données sont réparties sur plusieurs nuages, sur site, dans des centres de données privés et à la périphérie. La plateforme d'IA et de données d'IBM permet de faire évoluer et d'accélérer l'impact de l'IA avec des données fiables, et fournit des capacités de pointe pour former, ajuster et déployer l'IA dans l'ensemble d'une entreprise. La plateforme infonuagique hybride d'IBM est l'une des approches les plus complètes et les plus cohérentes en matière de développement, de sécurité et d'exploitation dans des environnements hybrides, ce qui constitue une base flexible pour tirer parti des données, où qu'elles se trouvent, afin de bien ancrer l'IA au sein d'une entreprise.

VOTRE VIE CHEZ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

À propos d'IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.


Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. 


At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Autres détails pertinents sur le poste

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