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Introducción

The Strategy Advisor will be responsible for managing a portfolio of our largest and most strategic customers to ensure successful adoption and expansion of the Apptio product suite. This position is an integral role at Apptio impacting the long-term success of the customer relationship. By developing and maintaining a high level of customer engagement, the Strategy Advisor will partner with Account Management & Customer Success to ensure every customer realizes full value from their investment with Apptio. 

 

With deep multi-domain expertise and an understanding of customer challenges and Technology Business Management (TBM) best practices, Strategy Advisors leverage their strategic leadership and operational capabilities to help customers develop their TBM objectives while driving operational excellence and program governance.  Strategy Advisors are accountable for driving customer adoption and success across a portfolio of customers by engaging broadly across the organizations, from C-Level executives through operational staff, focusing in particular on those in the TBM Office.

 

Strategy Advisors are customer-directed specialists solely focused on creating wildly successful customers through large scale programs involving change management, innovation and developing processes and capabilities that make TBM internally sustainable. Strategy Advisors will help to accelerate and mature practices related to TBM which encompasses Business and IT Strategy, IT Operational Management, and IT Financial Performance Management.

Su función y responsabilidades

Leadership & Influence

  • Strong self-starter with the ability to build a network within Apptio and your assigned portfolio of customers
  • Demonstrate ability to communicate, present and influence credibly and effectively at all levels of a customer's technology organization
  • Motivate, inspire, and coordinate a multidisciplinary internal Apptio team to solve customer challenges without direct management responsibility
  • Employ strong teamwork, facilitation, and soft skills such as listening and empathy


Strategic Consulting

  • Credible and effective C-level advisor/coach, especially with regards to the TBM discipline
  • Experience with Organizational Change Management (OCM), Transformation Programs, and IT Governance
  • Consultative approach, including the ability to translate customer needs into TBM outcomes
  • Well versed within the fields of Organizational Efficiency and Operational Excellence

 

Innovation & thinking outside the box

  • Capable of translating business initiatives and challenges into actionable roadmap and solutions
  • Creatively solve problems with limited input and resources in a fast-paced, high-pressure environment
  • Inquisitive mind and passion for learning about customers, industries and new approaches to doing things
  • Always learning about IT industry drivers, trends and technologies
Educación requerida
Licenciatura
Educación preferida
Maestría
Experiencia profesional y técnica requerida
  • B.A. or B.S., ideally in a Technology, Finance or Business-related discipline, or equivalent work experience
  • Demonstrable experience in a customer facing relationship role managing multiple clients in portfolio
  • Most successful candidates having experience within the IT Finance and/or Technology industry
  • Candidate will be located in Italy or UK
Experiencia técnica y profesional preferida
  • Fluent in English or Italian
  • Experience in Big-4 consulting, or within the IT Finance and/or Technology industry
  • Proven ability to build and maintain strong relationships with a diverse set of internal and external constituencies, including C-Level Leaders and Senior Level Executives
  • Strong understanding of business processes and their integration into enterprise applications
  • Ability to quickly grasp and distinctly explain technological and business concepts
  • Willingness to ‘roll up one’s sleeves’ and assist wherever needed
  • Team player who will innovate to continue improving the way Apptio serves its customers
  • Ability to travel to visit customers
  • Working knowledge of some of the following areas:
    • IT Financial Management
    • IT Infrastructure Management
    • IT Service Management
    • Strategic Portfolio Management
    • IT Governance, Strategy and Planning

Acerca de la Unidad de Negocios

IBM Software es la unidad de negocio que infunsiona inteligencia en las operaciones comerciales, desde el aprendizaje automático hasta la IA generativa, para ayudar a que las organizaciones sean más receptivas, productivas y resilientes. IBM Software ayuda a los clientes a poner la IA en acción ahora para crear valor real con confianza, velocidad y confianza en el trabajo digital, la automatización de TI, la modernización de aplicaciones, la seguridad y la sostenibilidad. Para lograrlo, es esencial aprovechar al máximo todos los datos disponibles, ya que la calidad y eficacia de la inteligencia artificial dependen directamente de los datos que la sustentan. En la mayoría de las organizaciones, los datos se distribuyen en múltiples nubes, en las instalaciones, en centros de datos privados y en el borde.La plataforma de datos e inteligencia artificial de IBM potencia y amplifica el impacto de la IA a través de datos confiables, ofreciendo capacidades avanzadas para entrenar, ajustar y desplegar inteligencia artificial a escala empresarial. Por su parte, la plataforma de nube híbrida de IBM se destaca como una de las soluciones más completas y consistentes, integrando desarrollo, seguridad y operaciones en entornos híbridos. Esta base flexible permite aprovechar los datos, sin importar dónde se encuentren, e incorporar la inteligencia artificial de manera profunda y estratégica en toda la organización.

SU VIDA @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

Acerca de IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Otros detalles relevantes del empleo

For additional information about location requirements, please discuss with the recruiter following submission of your application.