A Technology Sales Engineer role (what we internally call a 'Brand Technical Specialist') within IBM's Data & AI brand means accelerating enterprises' success by improving their ability to understand their data. It means providing solutions that enable people across organizations, in multiple roles, the ability to turn data into actionable insights without having to wait for IT. And it means selling multi-award-winning software, and world-class design practices that enables business analysts to ask new questions. The answers to which are literally shaping the future and changing the world.
Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators – always willing to help and be helped – as you apply passion to work that will compel our clients to invest in IBM's products and services.
As a Brand Technical Specialist you'll work closely with clients to develop relationships, understand their needs, earn their trust and show them how IBM's industry leading solutions will solve their problems whilst delivering value to their business.
Your primary responsibilities will include:
- Client Strategy Design: Creating client strategies for Data & AI infrastructure.
- Solution Definition: Defining IBM Data & AI solutions that enhance technology stacks.
- Educational Support: Providing proof of concepts and simplifying complex topics to educate clients.
- Credibility Building: Establishing credibility and trust to facilitate the closure of intricate Cloud tech deals.
Characteristics of a successful Brand Technical Specialist include the ability to:
- Provide technical sales support for key programs and select client engagements during the pre-sales and post-sales process to remove technical inhibitors to opportunities
- Utilize technical experts for orchestration of viable client solutions and accelerators, leveraging current capabilities and offerings while providing input to product teams for solutions refinement in support of the business unit
- Work in close collaboration with technical teams and IBM business units in development of winning client solutions
- Work across various territories and leverage industry experts within IBM markets
- Be the go-to resource to the business unit technical sales teams when expertise may be needed in developing the architecture, executing garage engagements and in co-creation customer engagements
- 3 years of relevant, professional experience in technology sales and the Data and AI Industry.
- Technical expertise within the GRC (Governance, Risk & Compliance) domain and with our IBM OpenPages and watsonx.governance platform (training on IBM's Data & AI offerings will be provided). Experience with competitive products in this space is a plus.
- Technical expertise working with Data Science, Machine Learning and Generative AI tools and offerings including watsonx.ai (training on IBM's Data & AI offerings will be provided). Experience with competitive and OpenSource offerings in this space is a plus.
- Ability to translate business goals into technical solutions through collaborative teamwork and industry insights.
- Ability to utilize strong interpersonal and communication skills to influence diverse stakeholders within enterprises.
- Strong conversational capability to describe IBM offerings in the context of value it creates for an enterprise and specific persona.
- Demonstrated level of business acumen coupled with technical expertise.
- Ability to proactively prospect, share POVs and progress new pipeline to closure.
- Technical expertise with Agentic AI workflows and AI empowered Code Assistants.
- Understanding of competitive landscape.
- Financial Services industry expertise (Banking/Insurance).
- Demonstrated ability to work in complex, matrix managed organizational environment where collaboration and effective communication is essential to success.
- Ability to anticipate, create and define innovative and visionary concepts in strategic environments.
- Strong operational and project management skills.
- Commercially minded and understands the end-to-end sales engagements with a strong sense of ownership, execution, and focus on client success.