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Introducción

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Su función y responsabilidades

As an SRE in IBM Consulting, you'll serve as a leader in defining solutions for clients. You'll identify insights and tasks that can be automated. You'll have the opportunity to identify points of improvement in technical processes and propose new ways to do it through automation, help our customer to resolve their pain points and, through co-creation, define solutions that allow improving the efficiency of their operations. Your primary responsibilities include: Strategic Design and Analysis of Distributed Systems: Design, analyze, and troubleshooting large-scale distributed systems. Proactive Reliability Management and Incident Response: Participate in on-call rotation, engage with product teams to fix production outages, and carry forward action items to improve ongoing reliability. Empowering Tools and Automation for Enhanced Reliability: Develop effective tooling, alerts, and response to both identify and address reliability risks including automatic problem detection and mitigation.

Educación requerida
Ninguno
Educación preferida
Licenciatura
Experiencia profesional y técnica requerida


  • Provide technical support using problem determination and problem source identification skills;
  • Utilize technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution; 
  • Recommend and implement optimization and automation to existing technical support tools, procedures, and processes and implement new tools;
  • The professional should demonstrate knowledge of MQ in z/OS mainframe environment, be able to solve problems and have living experience in support, maintenance and health checking;
Experiencia técnica y profesional preferida
  • Basic undertanding of the Mainframe ecosystem and navigation;
  • Basic undertanding of MQ Solutions on a Mainframe Environment;
  • Basic undertanding of WAS Solutions on a Mainframe Environment;
  • Good comunication, team working, interest in learning new technologies and personal accountability;

Acerca de la Unidad de Negocios

IBM Finance es la unidad de negocio encargada de impulsar el rendimiento y la transformación empresarial. Administradramos las finanzas de IBM, implementamos la estrategia financiera, desarrollamos nuevos modelos de negocios y mitigamos el riesgo empresarial. ¿Tiene pasión por crear valor empresarial? Únase a nuestro equipo en contabilidad, planificación financiera, precios, controles comerciales, impuestos, tesorería, desarrollo comercial (adquisiciones y desinversiones) y financiamiento global.

SU VIDA @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

Acerca de IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Otros detalles relevantes del empleo

All our positions are eligible for people with disabilities PwD or rehabilitated.