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Introduction

Are you a seasoned software engineer with a passion for building scalable micro-services that handle massive amounts of data and form the backbone of customer-facing managed services? We are a growing SaaS product in IBM that helps our enterprise customers plan, analyze, and optimize their IT spending across traditional and cloud infrastructure.

Your role and responsibilities

We are looking for a Staff level Software Engineer who is passionate about building large scale services optimized for performance, efficiency, and handling lots of data.

  • As part of IBM Apptio Cloudability application suite, build and maintain performant and secure cloud-native services using modern languages like Go, Java, Python that solve new and existing business challenges and customer needs.
  • Research and identify new technologies and services in Cloud Service Providers to efficiently solve feature requirements of the product.
  • Dive into complex architectures of different parts of the product to identify and fix issues and inefficiencies.
  • Design and implement resilient systems that can horizontally and vertically scale.
  • Build automated tests that validate feature functionality and integration.
  • Breakdown complex tasks into smaller work items and provide proper estimates for planned feature work in each sprint.
  • Best practices are followed while developing applications to be able to monitor it with the right support for observable metrics.
  • Best logging practices are followed to be able to debug the state of the application when issues are identified.
  • Perform code reviews submitted by teammates.
  • Conduct and participate in design discussions organized in the team.
  • Participate in on-call duty rotation to keep the service availability 99.9% or above.
  • Participate in triaging customer reported issues.
  • Open tickets on issues found in the feature and product with clear steps to reproduce the issue. 
  • Debug customer reported production incidents and address them to fix it or provide work arounds or build feature extensions. 
  • Work with other teams of the product and address integration requirements between the features.
  • Influence multiple teams and hold a high bar for systems architecture, operations, and quality.
  • Mentor and foster career growth for junior engineers.
Required education
Bachelor's Degree
Required technical and professional expertise
  • Bachelor’s Degree in computer science, or related field, or relevant work experience and 5+ years of professional software development experience OR Master's Degree and 3+ years of professional software development experience.
  • 3+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
  • Professional experience in a SaaS company/product.
  • Extensive professional knowledge, experience, and understanding of at least one modern programming language, such Java and Go.
  • Computer Science fundamentals in data structures, algorithm design and problem solving.
Preferred technical and professional experience
  • Experienced with modern API design and implementations, preferably in Golang/Java.
  • Experience with Linux-based integrated development environments, or equivalent (e.g., IntelliJ IDEA).
  • Exceptional customer focus, ownership, and drive.
  • Demonstrated capability to provide depth and breadth technical leadership.
  • Experience in mentoring, recruiting, and team-building.
  • Excellent communication skills, both written and verbal.

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

  • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
  • Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
  • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
  • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
  • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences


We consider qualified applicants with criminal histories, consistent with applicable law.


This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.