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Introduction

A career in IBM Software means you’ll be part of a team that transforms our customer’s challenges into solutions.  

Seeking new possibilities and always staying curious, we are a team dedicated to creating the world’s leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career. 

IBM’s product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive

Your role and responsibilities

-Ensure the adequate and correct delivery of services and growth of TLS/IBM services in the accounts under your responsibility.

-Ensuring profitability of the assigned account(s)

-Ensure customer satisfaction

-Ensure growth of the TLS/IBM portfolio in the account(s).

-Generate/Maintain and expand the Executive level relationship of the account(s)
-Handle escalations of critical situations in the Client and IBM organization.

Required education
Master's Degree
Required technical and professional expertise
  • Graduate in the Information Technology area (Bachelor's Degree in Computer Science, Computer or Systems Engineering or similar).
  • Experience in Project Management
  • Experience in Technology related business development
  • Knowledge of financial management
  • Excellent relationship with clients at executive and operational levels.
  • Intermediate English



Preferred technical and professional experience
  • Experiencia en gestión de proyectos de tecnología especialmente en áreas relacionadas a disponibilidad de servicio y soporte técnico
  • Excelentes capacidades de comunicación
  • Gestión de conflictos

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio  designed for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

OTHER RELEVANT JOB DETAILS

This call is made within the framework of numeral 33 of article 42 of the Labor Code and article 48 of the Organic Law on Disabilities, applicable to persons qualified by the Ministry of Health as persons with disabilities or persons registered with the Ministry of Labor. o Ministry of Economic and Social Inclusion as substitutes for people with disabilities. It is requested that those who meet the conditions and suitability for the position described in this call must explain it in their application.