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Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. .

Your role and responsibilities

As a Fusion Network & Infrastructure Apprentice at IBM, you’ll work with a seasoned group of engineers and mentors in supporting our clients systems.  You will have the opportunity to apply your hardware and firmware knowledge and experience using the latest tools and technologies to support servers, switches, storage or other semiconductor hardware; with focus on configure, maintain, monitor switches, routers, networks and firewalls. 

Where applicable, you will be taught all day-to-day activities/responsibilities of end to end support of Fusion Infrastructure hardware. This work will be physical hands on in nature with some lifting and physical dexterity requirements. You will also learn and be responsible for a variety of lab safety procedures relevant to the specific raised floor environment, as well as learning and utilizing the specific hardware life cycle workload applications. This includes installing and upgrading firmware and hardware.  To that end, you will be trained and expected to certify via testing in all specific responsibilities. Specific to the hardware life cycle, you will be expected to rack, stack, cable (power and network), new hardware, as well as un-rack and pack old hardware and cabling. Furthermore, this includes managing, maintaining and monitoring switches, routers, fusion networks and firewalls. This includes debugging failures to identify root cause to resolve the issue to bring the systems into a working state.  In addition, you will be responsible for compliance, Hardware Compliance has responsibility for assuring that IBM’s products are designed to comply with in every country IBM does business with. 

During the apprenticeship duration, you will be required to complete specific learning hours and on the job training that has been outlined to ensure you are developing the skills and competencies essential to the role.  You will be able to learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months.  Once you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full-time roles at IBM. 

 

  • Who you are 
    An apprenticeship is about learning.  We’re seeking candidates who have the following requirements, but we know you’re just getting your career started, and we’re committed to helping you learn and grow.  If you’ve had some experience with hardware management and simply working in a fast pace team oriented environment in the past, you’re exactly the type of candidate we’re looking for.
      
    To be successful, you need: 
     
        Drive and eagerness to learn
        Ability to work independently, and in an efficient and organized manner
        Ability to work collaboratively as part of a team
        Strong verbal communication skills
        Attention to detail
        Strong troubleshooting
        Knowledge or experience in any one of the following:
        Operating Systems like Linux
        General networking and infrastructure fundamentals
        Server or Storage, Inventory Management
Required education
High School Diploma/GED
Preferred education
Associate's Degree/College Diploma
Required technical and professional expertise
  •     Willingness to complete the requirements of the apprenticeship program
  •     Some knowledge or experience with any of the following:
    • Operating Systems like Windows, Linux
    • General networking and infrastructure fundamentals
    • Server or Storage Management
Preferred technical and professional experience
  • None

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio  designed for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.


Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.


Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.


Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 


At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


OTHER RELEVANT JOB DETAILS

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.