India Systems Development Lab (ISDL) is part of IBM Systems world-wide technology development lab. Established in 1996, the Lab is headquartered in India's Silicon Valley and startup hub - Bengaluru, with a strong presence in Pune and Hyderabad. Developers at ISDL deliver technology innovations across the entire Systems portfolio - z Systems, Power / OpenPOWER Systems and Storage. The team here works across the entire stack from processor design, firmware, operating system to software defined storage. The lab also focuses on innovations, thanks to the creative energies of the teams. The lab has contributed over 400+ patents in cutting edge technologies and inventions so far. While computing veers towards cognitive, cloud, mobile, social, and security, the lab has significantly contributed to not just new products focused in these areas but has also ushered in new development models such as Agile, Design Thinking and DevOps.
The IBM Z Hardware Product Management team is responsible for bringing to market IBM’s flagship mainframe products. We are currently seeking an experienced candidate to fill the role of the Product Operations specialist on the System Infrastructure “3 in a box” team. The product operations specialist will be responsible for driving the team to meet the following objectives:
- Understanding industry trends and market needs and condensing these into product requirements.
- Defining a clear, executable roadmap that aligns with the overall IBM Z strategy and specific program objectives.
- Articulating technical and business value for both IBM and our clients
- Working with Subject Matter Experts to create marketing, and sales enablement collateral
- Setting key success factors and driving to these metrics
- Working with clients through sponsor userships, briefings or direct interactions for insights, feedback and validation of strategic direction
- Assess product performance in market spanning customer experience, pipeline health and market share to update portfolio management, offering/product design, and GTM and delivery approach (including sun-setting).
- Responsible for defining business governance framework (key metrics etc.) and tracking all metrics to ensure the health of the business, this includes pipeline analysis, win/loss analysis, operational analysis, and customer analytics.
The candidate should possess strong project management skiils (coordinating activities across the team members, monitoring and communicating progress against the key success factors and business metrics). Direct experience with, or the familiarity of the processes of at least one of the following:
- System design/development:
- Chip design, development, fabrication
- Networking LAN/WAN/SAN
- Datacenter practices
- Proficiency with AHA, Microsoft office, Monday, Slack