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Introduction

Brand Sales Specialist comfortably acts as the trusted technical advisor to IBM and /or 3rd party Partner clients. Collaborating across pre- and post-sales teams, you'll help set the most appropriate technology strategy and solution design to complement clients' present and future needs.

 

Your role and responsibilities

As an Enterprise & Strategic Brand Sales Specialist (BSS), you’ll work closely with clients and sellers to develop relationships, understand their needs, earn their trust, and show them how IBM’s industry-leading solutions will solve their problems while delivering value to their business. Opportunity identification, promoting our TLS offerings, and attaching premium and Expert Care to current and net new opportunities is a priority.

  • The BSS role will own the total TLS portfolio at a set of accounts within the financial services market and be expected to identify, own and close transactions.
  • The BSS will work within a matrix environment, both within an account team and with TLS to ensure TLS is properly clothed in both standalone deals and larger bundles.
  • Expectations are that the BSS will protect current annuity revenue streams by renewing opportunities (or working with a renewal specialist) as well as growing the account from a TLS revenue perspective.
  • Pipeline hygiene, conducting regular face-to-face client meetings and hosting QBR’s are naturally expected in the role.

 

Required education
Bachelor's Degree
Required technical and professional expertise
  • High level understanding of the IBM Technology Lifecyle Portfolio, familiarity with IBM Software, System Z, Storage, Power Systems, and MVS products.
  • Exposure and Experience with Expert Care and Premium TLS Offerings.
  • Ability to integrate with the overall IBM Lines of Business, including IBM-C, Technology, and Data&AI.
  • Technical Sales Experience – Experience in a general sales role with business acumen, with foundational knowledge of IBM TLS Strategy and Routes to Market.
  • Organizational Skills is a must.
Preferred technical and professional experience
  • Cross-Platform SME-Level Skills – In-depth expertise in IBM Software, System Z, Storage, Power Systems, and MVS products to navigate complex deals and provide overall deal leadership.
  •  Software and Hardware Integration Knowledge – Understanding the relationship between hardware, software licenses, Software Maintenance Agreements (SWMA)
  •  Infrastructure Support and Premium Services – Proficiency in supporting IBM Infrastructure Support Services and Expert Care offerings, with the ability to position premium services for clients.
  •  Technical Sales and Solution Consulting – Ability to assist sellers, partners, and clients with technical sales expertise, solution-selling, and post-sales troubleshooting, especially in Expert Care, Premium IIS, and MVS offerings
  •  Selling Expertise – Skilled in , direct, and partner sales engagements, optimizing technical knowledge across  routes, IBM Logos, and  sales channels.

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

  • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
  • Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
  • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
  • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
  • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences


We consider qualified applicants with criminal histories, consistent with applicable law.


This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.