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Introduction

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Your role and responsibilities

  • Lead and manage a team of invoice verification analysts to ensure seamless operations and high-quality invoice processing.

  • Oversee the end-to-end invoice verification process, ensuring accuracy, compliance, and adherence to SLAs.

  • Monitor key performance indicators (KPIs) and implement process improvements to enhance efficiency and reduce errors.

  • Act as a point of escalation for complex invoice discrepancies and vendor disputes.

  • Collaborate with internal stakeholders, including Procurement, Finance, and Accounting teams, to resolve issues and streamline workflows.

  • Ensure adherence to internal controls, regulatory requirements, and company policies in all invoice verification activities.

  • Develop and implement training programs to enhance the team's technical and process-related skills.

  • Drive automation and process optimization initiatives to improve operational efficiency.

  • Conduct regular performance reviews, provide feedback, and support career development of team members.

  • Maintain strong vendor relationships and support initiatives to enhance vendor satisfaction.

Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
  • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
  • 5+ years of experience in invoice verification, accounts payable, or a related finance function.
  • 2+ years of experience in a leadership or managerial role, preferably leading a team in invoice verification or accounts payable.
  • Strong knowledge of invoice processing, PO matching, tax compliance, and financial controls.
  • Experience working with ERP systems (SAP, Oracle, Coupa, or similar platforms).
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong communication and interpersonal skills, with the ability to collaborate across teams and influence stakeholders.
  • Proven ability to manage multiple priorities in a fast-paced environment.
  • Experience in process improvement methodologies such as Lean or Six Sigma is a plus.
  • Proficiency in financial reporting and data analysis.
  • Experience with automation tools and AI-driven invoice processing solutions.
  • Strong organizational and time management skills.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

OTHER RELEVANT JOB DETAILS

All our positions are eligible for people with disabilities PwD or rehabilitated.