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Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

Role: SAP TM Consultant (Mid-Level)

Responsibilities:

  • System Configuration and Customization: Configure and customize SAP Transportation Management (SAP TM) modules in alignment with client-specific logistics processes, including freight order management, transportation planning, and charge calculation. Collaborate with clients to understand business needs and implement tailored solutions.

  • Integration Support: Support and enhance integration between SAP TM and other SAP modules (e.g., SAP EWM, SAP S/4HANA, MM, SD) as well as external systems (carriers, freight forwarders) to ensure seamless end-to-end logistics execution.

  • Data Migration & Master Data Management: Assist in the migration of transportation-related data from legacy systems to SAP TM, ensuring data consistency and accuracy. Maintain and validate transportation master data such as carriers, locations, and transportation lanes.

  • Testing and Validation: Conduct system testing including unit testing, integration testing, and support user acceptance testing (UAT). Ensure that all transportation processes function correctly and meet defined business requirements.

  • Issue Resolution: Identify and troubleshoot issues in transportation execution, planning, or charge management processes. Collaborate with cross-functional teams to resolve defects and improve system reliability.

  • Documentation: Prepare and maintain functional and technical documentation, including configuration documentation, process flows, test scripts, and user manuals, to support project delivery and ongoing system maintenance.

  • User Training and Support: Deliver training sessions and provide ongoing support to end-users and key stakeholders. Ensure user adoption and effective use of SAP TM functionalities.

  • Continuous Improvement: Analyze existing transportation processes and recommend enhancements using SAP TM capabilities. Contribute to optimization initiatives aimed at improving logistics efficiency and cost control.

  • Project Involvement: Actively contribute to all phases of SAP TM implementation and rollout projects, following defined methodologies and quality standards. Take ownership of deliverables within scope of expertise.

  • Professional Development: Stay updated on the latest SAP TM features, roadmap updates, and transportation/logistics trends to provide informed recommendations and maintain technical proficiency.

  • Team Collaboration: Work collaboratively with consultants, developers, and business stakeholders to deliver integrated transportation solutions that support broader supply chain objectives.

Required education
High School Diploma/GED
Preferred education
Master's Degree
Required technical and professional expertise
SAP Proficiency

  • Transportation Management Expertise: Solid understanding of SAP TM functionalities, including freight order management, transportation planning and execution, charge calculation, and carrier selection. Experience with either embedded TM in S/4HANA or standalone SAP TM is valuable.

Language Skills

  • English Proficiency: Fluent English communication is essential, as most SAP documentation, project collaboration, and client communications are conducted in English.

Consulting Skills (for Consultants)

  • Configuration and Customization:
    Proficient in configuring SAP TM components to meet client-specific logistics needs. Familiarity with user exits, BADIs, enhancement spots, and condition-based settings for charges and planning.

  • Data Management:
    Hands-on experience or strong understanding of data migration techniques, including migration of locations, business partners, transportation lanes, and freight agreements. Ability to use tools like LSMW, LTMC, or custom programs.

  • Testing and Quality Assurance:
    Comfortable with creating and executing test plans for transportation processes, including planning, execution, and cost settlement. Experience participating in system integration testing (SIT) and user acceptance testing (UAT).

  • Problem-Solving:
    Ability to analyze functional and technical issues in SAP TM, whether related to planning constraints, integration errors (e.g., EWM or ERP), or charge calculation discrepancies, and propose effective solutions.

  • Communication:
    Strong ability to convey SAP TM-related concepts clearly to business users, developers, and stakeholders. Capable of writing documentation, conducting workshops, and leading training sessions.

User Skills (for Key Users)

  • Day-to-Day Operations:
    Proficient in executing day-to-day SAP TM tasks such as managing freight units/orders, monitoring transportation cockpit, and tracking shipments. Understanding of end-to-end logistics workflows.

  • Workflow Understanding:
    Solid grasp of how transportation data flows across the supply chain (integration with SD, MM, EWM) and how SAP TM fits within the broader logistics ecosystem.

  • Basic Troubleshooting:
    Ability to recognize and resolve common process or transactional issues, or effectively escalate them to IT support or consultants.

Technical Expertise (Desirable for Both)

  • Basic ABAP Knowledge:
    Familiarity with ABAP debugging and enhancement points within TM is advantageous, particularly for customizing freight cost calculation logic, PPF actions, or integration scenarios.

  • Cloud & Integration Awareness:
    Basic understanding of SAP Business Technology Platform (BTP), SAP TM in S/4HANA Cloud, and integration protocols (IDocs, Web Services, CPI) is a plus.

Soft Skills (Applicable to All Roles)

    • Adaptability:
      Willingness and ability to quickly learn and adapt to new SAP TM functionalities, including those introduced in newer S/4HANA releases.

    • Teamwork:
      Collaborative mindset with the ability to work effectively in cross-functional teams involving logistics, IT, and business users.

    • Time Management:
      Capable of handling multiple tasks and priorities efficiently in fast-paced project environments.

Preferred technical and professional experience

Hiring manager and Recruiter should collaborate to create the relevant verbiage.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.