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Introduction

A career in IBM CIO means you’ll be part of a team that transforms IBM's capability to deliver to the marketplace. You will seek new possibilities and remain curious.

IBM is a team dedicated to creating the world’s leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.

IBM’s product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Your role and responsibilities

As a Senior Site Reliability Engineer, you lead work with your peer SREs in an agile, collaborative dynamic team. You will build, deploy, configure, and maintain systems for the IBM Internal Developer Experience. In this role, you will lead the problem resolution process for our developers, from analysis and troubleshooting, to deploying the latest software updates & fixes.  You will grow your expertise in cloud-native operations and DevSecOps practices.

 

Your primary responsibilities include:

  • Lead design and implementation of scalable, secure GitHub Enterprise infrastructure.

  • Mentor junior SREs and foster a culture of reliability and continuous learning.

  • Drive automation across deployment, monitoring, and incident response workflows.

  • Own incident management processes, reducing toil and improving MTTR.

  • Champion infrastructure as code and CI/CD best practices.

  • Act as a technical liaison between vendor development and operations teams.

  • Ensure platform architecture adheres to enterprise security standards and compliance requirements.

  • Lead efforts in vulnerability management, access control, audit logging, and secure configuration.

  • Collaborate with security and compliance teams to align with regulatory frameworks.

  • Collaborate with user groups to ensure issues and roadmap needs are met.

Work Environment

  • Operate in a technically demanding and fast-evolving environment.

  • Comfortable with occasional shift work and off-hours support to maintain platform reliability.

  • Embrace continuous learning and adaptability in a global, collaborative team.

  • Demonstrate ownership, resilience, and a proactive mindset in high-pressure situations.

Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise

•SRE Experience: 5-8 years as an SRE, DevSecOps or infrastructure engineering roles.

•System Monitoring and Troubleshooting: Strong skills in monitoring/observability, issue response, and troubleshooting for optimal system performance.

•Automation Proficiency: Proficiency in automation for production environment changes, streamlining processes for efficiency, and reducing toil.

•Linux Proficiency: Strong Linux admistration and troubleshooting skills, including host virtualization.

•Operation and Support Experience: Demonstrated experience in handling day-to-day operations, alert management, incident support, migration tasks, and break-fix support.

•Automation scripting:  Proficiency scripting (Python, Bash) and automation tools (Ansible).

•Container platforms:  Deep experience with container platforms (Docker, Kubernetes, OpenShift)

•CI/CD design & implementation: Proven track record in CI/CD secure pipeline design, management and maintenance.

•Enterprise platforms: Experience supporting enterprise-grade platforms (e.g. Github Enterprise)

•Source code managemnt: mastery of SCM principles, experience of github.com & git CLI.

•English: Fluent in written and spoken English.

Preferred technical and professional experience

•Complex custom clustered systems: Experience with complex bare-metal cloud hosted systems.

•Kubernetes/OpenShift: Experience in working with production Kubernetes/OpenShift environments.

•DevSecOps secure engineering: Familiarity secure build architecture, building & operating secure hosting & pipelines.

•Automation/Scripting: In depth experience with the Ansible, Python, Terraform, and CI/CD tools such as Jenkins, Github Actions.

•Monitoring/Observability: Hands on experience crafting alerts and dashboards using tools such as Instana, New Relic, Grafana/Prometheus

•Desired tech alignment: Ruby, mysql, IBM Cloud, Ansible and Golang. 

ABOUT BUSINESS UNIT

The IBM Finance organization is responsible for driving enterprise performance and transformation.  We are the financial stewards of IBM, delivering IBM’s financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.


Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. 


At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.