At IBM, you will have the opportunity to:
- Work on innovative projects that make a real impact.
- Thrive in a collaborative and inclusive work environment.
- Pursue continuous learning and professional development through global programs and mentorship.
We are seeking an experienced Senior Product Designer to join our design team within IBM Consulting Thailand. In this role, you will play a key part in shaping user-centered design solutions, collaborating closely with cross-functional teams and clients to drive strategic design decisions and deliver seamless end-to-end experiences across digital platforms. You will work through hands-on design and mentoring others in an agile, high-impact environment.
As a Senior Product Designer, you will:
Lead small to medium-sized design teams through the end-to-end design process—from user research and ideation to prototyping, validation, and final delivery—ensuring a user-centered approach throughout.
Collaborate with business analysts, project managers, developers, architects, and key client stakeholders to define requirements, prioritize features, and craft intuitive, engaging user experiences.
Facilitate design thinking workshops, usability testing sessions, and sprint-based collaboration with clients and internal teams.
Develop comprehensive UI/UX and service design strategies aligned with client business goals and user needs.
Translate business requirements into high-quality design solutions including wireframes, high-fidelity designs, flow diagrams, storyboards, site maps, and prototypes that clearly communicate the design intent to clients and users.
Mentor junior designers, provide constructive critique, and foster a culture of creativity, collaboration, and innovation within the team.
Contribute to business development efforts, proposal writing, and storytelling alongside design leadership to support go-to-market initiatives.
- 5+ years of experience in UX/UI design, with a strong portfolio demonstrating excellence in product and service design.
- Proficiency in Figma, Adobe Creative Suite, and prototyping tools.
- Advanced skills in user research and analysis, including persona creation, journey mapping, service blueprinting, wireframing, prototyping, and usability testing.
- Excellent communication skills with the ability to clearly present and defend design decisions to clients and stakeholders.
- Fluency in both English and Thai—spoken and written.
- Bachelor’s or Master’s degree in design-related field, such as Communication Design, Service Design, Interaction Design, or similar.
- Familiarity with design systems and component libraries, including token-based development.
- Understanding of design-to-code principles to support smooth handover to development teams.
- Motion design or animation skills (e.g., After Effects, Premiere) are a plus.
Note: Applicants must be legally eligible to work in Thailand and reside locally during employment.