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Introduction

The Cloud Delivery Leader is responsible for working with Client/IBM Consulting/Business Partner/ GSIs/CSMs and TAMs in the successful delivery of cloud projects, ensuring that they meet our client’s technical and business requirements.  This leader drives collaboration with technical stakeholders across client, business partner, and IBM teams to deliver cloud solutions, from design to deployment.

Your role and responsibilities
  • Across “IBM Cloud Squad (Platinum CDL & Architect, CSM, TAM, Cloud Tech Seller)” and Delivery Partner (IBM Consulting, TEL, GSI/Business Partner) establish governance to review:
    • Solution requirements / architecture, and solution design documentation
    • IBM Cloud scope, goals, and deliverables
    • Client success criteria for key milestones & deliverables, address performance issues and ensure satisfactory outcomes
    • Project documentation for completeness, currency, and accessibility
    • Formal Solution Design Review & Sign-off by all parties (Cloud SRE, SMEs, Advise, Platinum, Complex Solutioning, Delivery Partner) prior to build & implementation
    • Delivery plan that meets targeted timeline and expected cloud consumption  
    • Lessons learned, RCAs throughout the project
  • Mentor IBM Cloud/Delivery Squad and assigned Project Manager (PM) in overall program management disciplines 
    • Assess the Project Plan, review project timelines, milestones, risks/assumptions/issues dependencies (RAID), deliverables and assist in mitigating risks  
    • Ensure proper ownership and action is taken for issues and progress blockers
    • Identify any critical path issue and work with Executive Sponsors to resolve (i.e., resources, skills, Cloud infrastructure) 
  • Transition to day-2 operations
    • Ensure the establishment of an effective support model that is aligned with client expectations
    • Integrate Cloud across IBM by establishing a RACI to clarify responsibilities and enhance project outcomes integration with CSM, TAM, Complex Solutioning, Cloud, IBMC/GSI, Business Partner
  • Provide Executive Communications (i.e., Cloud, Managing Director, Sponsor) to include project scope, status, major milestones, RAID and any request for executive involvement
  • Ensure proper integration with client ITIL operational and practices, e.g., incident management, problem management, change management, and continual improvement
  • Leverage knowledge and maintain proficiency in IBM Cloud offerings and services to meet requirements to optimize costs
  • Identify critical IBM product feedback and improvements and communicate to product teams
  • Conduct Project Close-out and turn-over
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
  • Bachelor’s or Master’s degree plus 6 - 10 years of related experience; minimum of 3 years of experience onboarding and migrating to cloud solutions
  • Strong Leadership with ability to work directly with C-level Clients
  • Strong knowledge of IBM Cloud
  • Excellent application and infrastructure troubleshooting and problem-solving skills
  • PMP PMI desired
  • Ability to work independently and collaboratively in a team environment
  • Effective communication skills, both verbal and written
Preferred technical and professional experience

Hiring manager and Recruiter should collaborate to create the relevant verbiage.

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio  designed for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


OTHER RELEVANT JOB DETAILS

All our positions are eligible for people with disabilities PwD or rehabilitated.