Introduction
The IBM Tape Storage Hardware Development team is seeking a dependable, highly organized and detail-oriented Band 5 Technician to support ongoing hardware development efforts. This role is responsible for managing procurement operations, coordinating hardware logistics, and supporting tape library maintenance and testing activities
The ideal candidate thrives in a fast-paced, collaborative environment, takes ownership of tasks, and is highly organized in managing equipment and parts across multiple global sites.
Your role and responsibilities
- Create and manage Purchase Orders (POs) for hardware components and prototypes
- Partner closely with engineers to follow up with suppliers and ensure timely delivery of parts
- Track and log all inbound and outbound hardware, including serialized assets, to support development schedules
- Coordinate international and domestic shipments to/from IBM labs and development partners
- Support and maintain IBM Tape Libraries used for development, bring-up, and testing
- Assist with setup and troubleshooting of tape subsystems and test configurations
Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise
- Demonstrated experience in a technician or operations role supporting hardware development or labs.
- Familiarity with procurement processes, PO management, and supplier communication.
- Comfortable with ordering, tracking, and asset management.
- Strong organizational skills; ability to track serialized components and manage hardware assets.
- Effective communicator; able to collaborate across engineering, supply chain, and support teams.
Preferred technical and professional experience
- Hands-on experience with basic hardware repair, setup, or troubleshooting.
- Prior experience with tape storage products or hardware.
- Understanding of prototype build cycles and test lab schedules and hardware reliability testing