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Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.Hiring manager and Recruiter should collaborate to create the relevant verbiage.

Your role and responsibilities

                         

Vi søger en studerende som OOH Vagt (Out-of-Office Hour) på lokationerne i Brøndby, Ballerup, Ejby og Skovlunde.

Dine ansvarsområder vil være:

Tilkaldevagt: 
 
  • At være ledsager for ikke-registrerede teknikere fra vore underleverandører, når de besøger vore datacentre.
  • Sørge for at opretholde den sikkerhed i datacentrene, som IBM garanterer alle deres kunder. 
  • At deltage i simpel Problem Determination (PRDE) under kyndig vejledning af kolleger fra hele verden.

Outside Office Hours Control Center Vagt: 
 
  • At modtage opkald / fejlmeldinger og registrere dem i vore systemer.
  • At fordele opgaverne i forbindelse med ovenstående fejlmeldinger til de teknikere, der er på vagt, og opdatere status på opgaverne i vores systemer.
  • At overvåge og behandle de fejlmeldinger, der kommer ind elektronisk.
  • At bestille reservedele.

Andet relevant info
 
  • Vi arbejder 24/7 og vagterne er fordelt 8 – 16, 16 – 00 og 00 – 24.
  • Du skal regne med at kunne tage 2-3 vagter om ugen.
  • Vi sætter stor pris på fleksibilitet.
  • Du behøver ikke at være en IT-haj, vi kan godt lide at have forskellige type mennesker, det skaber en god balance i vores team.

TLS Teamet: 

IT Service og Support (TSS) arbejder med at løse tekniske problemer, samt implementere hardware og software løsninger for vores kunder.

Du bliver en del af et dynamisk team, arbejdsmiljøet er professionelt og atmosfæren er uformel. Hvis du kan opretholde en god humoristisk sans, når travlheden melder sig, så er du den kandidat, vi leder efter.

Ønsker du at høre mere om stillingen, kan du skrive til feldt@dk.ibm.com

Vi ser frem til at modtage din ansøgning!


Required education
High School Diploma/GED
Preferred education
High School Diploma/GED
Required technical and professional expertise
Required Professional and Technical Expertise : 

                                

-Flydende Dansk
-Flydende Engelsk


Preferred technical and professional experience

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ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio  designed for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.


Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.


Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.


Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 


At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.