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Introduction

Join IBM's Veeva Practice team as an Architect & Engineer for Veeva Quality Cloud, where you will be a key leader in shaping and proposing innovative solutions leveraging the power of Veeva and IBM's Consulting AI and Asset based capabilities. You will work closely with clients to understand their unique challenges and develop compelling, tailored solutions that drive digital transformation within healthcare & life sciences organizations.

In this role, you will act as a trusted advisor, combining your deep technical expertise with a strong understanding of quality management and GxP compliance as part of healthcare & life sciences client needs and procurement processes. You will be instrumental in the sales cycle, from initial client engagement and requirements gathering through solution design, demonstration, and proposal development. This position requires a blend of architectural vision, hands-on technical skill, and excellent communication abilities to articulate complex concepts to both technical and non-technical audiences.

Your role and responsibilities
  • Partner with IBM account teams and clients to understand their mission, business processes, and technical requirements.
  • Lead technical discovery sessions and workshops with clients to refine requirements and validate solution designs
  • Design scalable Veeva Quality Cloud solutions aligned with business needs, regulatory requirements (e.g., 21 CFR Part 11) and Veeva best practices.
  • Lead acceleration of the development and manufacturing of high-quality products to a greater number of patients with Quality Cloud across content management, training, Quality Management System (QMS) and QC lab solutions (LIMS).
  • Architect integrations between Veeva Quality Cloud and enterprise systems (e.g., using APIs and middleware).
  • Configure lifecycles, workflows, document types, security roles, and metadata models across multiple Vaults.
  • Define technical roadmaps, evaluate new Vault releases, and lead the adoption of new features.


    This Job can be Performed from anywhere in the US.
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise


  • 5+ years of hands-on experience with Veeva Quality Cloud including QMS, QualityDocs, Training and other modules, with at least two end-to-end QMS implementations.
  • In-depth knowledge of life sciences regulatory frameworks (e.g., GxP, 21 CFR Part 11), MLR processes, and experience supporting compliant document/data migrations.
  • Experience with workflow and lifecycle management workflows for quality processes, such as managing deviations, CAPAs (Corrective and Preventive Actions), and change control.
  • Integrations with other systems such as Veeva RIM, Veeva Safety and third-party applications.
  • Experience working with or selling to Healthcare & Life Sciences clients.
  • Vault Loader and data import using data loading tools to migrate and manage large datasets related to quality records, reports, and training assignments.
  • Must have a proven track record meeting with senior management and executives as the subject-matter expert.
  • Must be able to take complex client and vendor concepts and articulate them to audiences of varying perception levels.
  • Strong understanding of cloud computing concepts and experience with at least one major cloud platform (e.g., AWS, Azure, Google Cloud).
  • Excellent communication, presentation, and interpersonal skills with the ability to articulate technical concepts clearly and effectively.
  • Ability to work independently and as part of a dispersed team.
  • Prior Consulting experience.
  • Veeva Certifications: Vault Platform Administrator, QualityDocs, QMS, or equivalent.
Preferred technical and professional experience
  • Self-starter that can lead colleagues and customers through complexity to get results.
  • Additional Veeva certifications.
  • Additional experience in the following technical disciplines: Data Warehousing, Web Services, ETL, SQL, Force.com, FTP, and Batch CSV integrations, and data migrations.
  • Experience with other relevant technologies and integration patterns such as Salesforce, LIMS, etc.
  • Familiarity with healthcare-specific compliance and security requirements like GxP and HIPAA.
  • Experience with Agile methodologies.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.


Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. 


At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

  • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
  • Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
  • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
  • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
  • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. 

This position is eligible for participation in an IBM Sales Incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. The compensation range listed for this position is the IBM Reference Salary that is used when you are not actively participating in a sales plan. Your actual base pay plus incentive opportunity will be determined by the Incentive Plan assigned to you.

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.