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Introduction

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In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities
Job Description:As a Senior Quality Engineer with a full-stack focus, you will play a critical role in ensuring the delivery of high-quality software solutions that meet business objectives and regulatory requirements. Your primary responsibilities will include strategic test planning, team leadership, stakeholder management, test environment ownership, and alignment with regulatory projects. Key Responsibilities:

  1. Strategic Test Planning:

    • Define and document the UAT strategy, test plan, scope, schedule, and entry/exit criteria.
    • Align UAT with business goals, go-live timelines, and change management strategy.
    • Break down release scope into testable units and map them to business priorities.

  2. Team Leadership & Coordination:

    • Lead and mentor a team of full-stack testers, fostering a collaborative and high-performing environment.
    • Delegate responsibilities, set clear expectations, and provide guidance, support, and resources to enable team success.

  3. Stakeholder Management & Communication:

    • Interface directly with business users, product owners, compliance teams, and project sponsors to gather requirements, provide updates, and manage expectations.
    • Facilitate regular communication, status updates, and risk discussions with stakeholders.

  4. Test Environment and Data Ownership:

    • Ensure the availability, configuration, and maintenance of full-stack test environments.
    • Manage test data, including data masking, provisioning, and refresh strategies.

  5. Regulatory Projects Alignment:

    • Collaborate with compliance teams to ensure full-stack UAT processes, tools, and artifacts meet regulatory requirements (e.g., data masking, audit trails validation).
    • Stay updated on industry regulations and standards relevant to retail and commercial banking workflows.

  6. Understanding of Retail and Commercial Banking Workflows:

    • Gain deep knowledge of retail and commercial banking processes, systems, and workflows to effectively design and execute full-stack UAT.

  7. Efficient and Effective Reporting:

    • Prepare and present full-stack UAT progress, performance metrics, and recommendations to executive leadership and cross-functional teams.
    • Generate detailed test reports, defect summaries, and risk assessments.

  8. Risk-based Testing Approach:

    • Identify, assess, and prioritize risks based on their potential impact on project objectives and stakeholders.
    • Develop and implement risk mitigation strategies and contingency plans.

  9. Automation and Optimization Advocacy:

    • Promote the adoption and continuous improvement of full-stack test automation frameworks, tools, and best practices.
    • Advocate for optimization opportunities to enhance full-stack UAT efficiency and effectiveness.

  10. Governance and Audit Compliance:

    • Ensure adherence to internal controls, governance policies, and audit requirements during full-stack UAT.
    • Collaborate with internal audit teams to address any findings or recommendations related to full-stack UAT processes.

 

Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise

Technical Experience (Must-haves):

  • 8+ years of experience in quality engineering, with a strong focus on full-stack testing and regulatory compliance.
  • Proven track record of leading and managing full-stack testing teams within an enterprise environment.
  • Thorough understanding of software development life cycle (SDLC) and quality assurance processes.
  • In-depth knowledge of testing methodologies, tools, and best practices, particularly in the banking and financial services industry.
  • Strong proficiency in programming languages such as Java, Python, JavaScript, and SQL.
  • Experience with full-stack testing frameworks and tools (e.g., Selenium, Appium, Postman, or custom solutions).
  • Knowledge of compliance and regulatory requirements relevant to retail and commercial banking (e.g., GDPR, PCI DSS, or Basel III).
  • Familiarity with cloud platforms (e.g., AWS, Azure, or Google Cloud) and containerization technologies (e.g., Docker, Kubernetes).

Technical Experience (Good-to-haves):

  • Experience with risk management and risk-based testing methodologies.
  • Knowledge of data masking techniques and tools (e.g., Delphix, Informatica, or custom solutions).
  • Familiarity with audit trail validation and monitoring tools or frameworks.
  • Experience with Agile and Scrum methodologies, including daily stand-ups, sprint planning, and retrospectives.

 

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


OTHER RELEVANT JOB DETAILS

Must have the ability to work in Canada without sponsorship.


This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.