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Introduction

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

At IBM, we know technology. But technology is only as good as the results it delivers. Are you interested and adept in application development methodology and tools? The IBM Client Innovation Centre CIC occupies a unique position in the IT marketplace – at the intersection of business and technology. In this role, you'll work in our IBM Client Innovation Center (CIC), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.


As a member of our team, you will help IBM clients solve some of their most challenging business problems, capitalize on market opportunities and achieve real value in today’s tough economy.


We’re looking for passionate, original thinkers who want to drive progress, grow their network, and further their careers. If you see yourself as someone who never stops learning, who believes no problem is too big to solve, and who wants to unleash their potential, an Associate role is for you.


As an Associate ServiceNow Developer, you will be able to:

* Design, develop, and implement solutions on the ServiceNow platform.

* Collaborate with clients to understand their business requirements and translate them into technical solutions.

* Develop integrations with third-party systems using APIs, web services, and other methods.

* Write SQL and JavaScript to extend ServiceNow functionality.

* Assist in system testing, troubleshooting, and debugging to ensure smooth deployments.

* Contribute to the development of reusable components and best practices.

* Keep up-to-date with the latest ServiceNow product releases and assess their potential benefits to clients.

Required education
Bachelor's Degree
Required technical and professional expertise

Required Qualifications:

* Eligibility to work in Canada without future visa sponsorship (valid work permit, permanent residency, or Canadian citizenship).

* Willingness to live and work in Calgary, AB.


Preferred Education:

* Bachelor's degree in compurer science, computer engineering, software engineering, software development


Core Competencies:

* Basic understanding of IT Service Management (ITSM) concepts

* Proficiency in JavaScript (core scripting language in ServiceNow)

* Familiarity with web technologies: HTML, CSS, XML, JSON

* Understanding of databases and SQL

* Exposure to APIs and web services (REST/SOAP)

* Basic understanding of platforms


Additional Skills:

* Awareness of ITIL framework (certification is a plus)

* Basic knowledge of cloud platforms (e.g., AWS, Azure)

* Familiarity with Agile/Scrum methodologies


Soft Skills:

* Strong analytical and problem-solving ability

* Effective communication and teamwork

* Curiosity and eagerness to learn emerging tools/tech

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.


Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.


Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.


Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 


At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


OTHER RELEVANT JOB DETAILS

Must have the ability to work in Canada without sponsorship.


This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.