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Introduction

As an IBM Benefits Analyst – Communications Specialist, you will be a reliable and trusted resource for analyzing and executing on core delivery activities for enterprise health and wellness benefits programs. We seek a growth-oriented professional with a positive attitude who will support essential and innovative IBM HR benefits programs that promote enhanced employee experience, anticipate workforce needs, and align with the IBM business landscape.

Benefits activities executed through this role include benefits communications, benefits design analysis, and related reporting. This role will be responsible for benefit communications, strategy, content, and execution for North America. This role will also partner with Benefits Associate colleagues to co-deliver on projects and initiatives across the North America Health Benefits organization.

Your role and responsibilities

Key responsibilities include:

  • Implement benefit program strategies in alignment with IBM business objectives.
  • Collaborate closely with other team members, including team members within and outside of the benefits organization, to support overall strategic and transformational activities.
  • Lead employee and retiree communications strategy, development, maintenance, and ad-hoc communications related to benefit programs. 
  • Maintain a working relationship with several internal and external vendor partners to ensure benefit communications are in alignment with what is being rolled out, administered, or intended by IBM.
  • Execute and deploy redesigned benefit communications based on business, workforce and legislative needs, including policy and plan document revisions. 
  • Promote and create employee-centric, timely, and meaningful communications, in partnership with external vendors where appropriate, and foster education and awareness of benefit offerings using available technological solutions.
  • Manage the benefits communications editorial calendar and employee communication and feedback channels.
  • Support employee and retiree benefits program reviews based on market trends research, data-driven insights through analysis of workforce needs, benefits usage, cost analysis, and other factors.
  • Maintain plan design documentation and liaison with consultants, brokers, insurance carriers and outsourced benefits administration vendors where applicable on benefits programs revisions.
  • Support regulatory reporting where required. 
  • Support AI-driven solutions to improve employee experience in partnership with HR Services and other teams. 
  • Support simplification and automation of processes.
Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise


  • 2+ years’ experience with corporate and employee facing communications
  • 2+ years of experience with benefits programs design and/or delivery or related human resources, business or consulting experience
  • Strong business acumen, strong writing and editing skills, and relevant experience with marketing tools
  • Demonstrated social media and digital marketing expertise
  • Excellent influencing skills, executive presence, and the ability to present ideas and solutions clearly
  • Ability to analyze and summarize complex concepts in plain language
  • Experience executing projects with cross-functional internal and external teams
  • Willingness to work in a fast-paced environment with tight turnaround times with the ability to prioritize work when there are competing demands and urgent business needs
  • Excel and PowerPoint proficiency
  • Ability to organize, analyze, interpret and explain data findings
  • Ability to work independently and collaboratively in a dynamic environment

 

Preferred technical and professional experience


  • US and/or Canadian benefit program knowledge/experience
  • Marketing or communications background or degree
  • Knowledge and usage of AI solutions

ABOUT BUSINESS UNIT

IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

  • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
  • Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
  • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
  • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
  • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences


We consider qualified applicants with criminal histories, consistent with applicable law.


This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.