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- Provide oversight of the FM Supplier and their service delivery team to ensure ongoing delivery consistency with the terms of their contract scope of work and service level agreement.
- Monitor and evaluate the FM Suppliers adequate familiarity and knowledge of systems and services.
- Administer the contract scope, SLAs and KPIs with the service provider across the portfolio.
- Manage within the allocated budget.
- Technically support the mechanic/electric teams
- Provide recommendation to optimize systems operation
- Work with his manager to prioritize spend itemization and priorities.
- Facilitate the development, prioritization and execution of a multi-year expense and capital investment plan for the portfolio
- Maintain regulatory and legislative compliance and ensure that the facility management teams deliver services within all company and real estate policies, processes, and contract terms.
- Ensure continuous operations of all critical infrastructure and scenario contingency planning, preparation and development of emergency response and disaster recovery plans.
- Coordinate with Finance, Procurement and Contracts COE for the issuance of purchase orders, invoice approval and change orders for all planned and unplanned and out of scope investment requirements.
- Manage vendors in the successful and efficient delivery of amenity programs and food services
- Accountable for reviewing and implementing all feasible recommendations from the loss prevention insurance partners.
- Adhering to client’s requirements and procedures, accountable for managing utility bill payments with relevant documentation.
- Facility Management experience and demonstrated skills
- Degree in Mechanical or Electrical Engineering
- Financial Analysis and Controls
- Strategic analysis and planning with respect to major building upgrades and alternatives, relocations and rearrangements.
- Environmental, Health and Safety regulation awareness.
- Technical leadership and oversight ability to lead and manage engineering consultants, construction project managers, trades and specialized service providers
- Strong ability to influence others, to structure an idea or proposal in such a way as to engage their agreement and commitment through the discipline of fact-based analysis and presentation.
- Demonstrated teamwork skills and capabilities.
- In depth skills to diagnose issues and client needs, recommend and lead solution deployment.
- Ability to recognize process shortfalls and make necessary changes to improve efficiencies by engaging stakeholders.