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Introduction

The Compensation & Benefits (C&B) Specialist will be responsible for supporting global compensation and benefits operations through data management, analysis, process execution, and stakeholder coordination. The role involves working closely with regional HR, payroll, and finance teams to ensure accurate, compliant, and timely delivery of C&B programs within a shared services model.

Your role and responsibilities
  • Manage and administer compensation-related processes including salary revisions, bonus payouts, and annual compensation cycles.
  • Support global or regional benefits programs — enrollments, vendor coordination, employee query resolution, and policy implementation.
  • Partner with payroll and HR operations to ensure accuracy in salary and benefits-related data.
  • Maintain employee data integrity in HR systems (Workday / SAP / Oracle, etc.) related to compensation and benefits.
  • Support audits, compliance, and reporting requirements (internal and statutory).
  • Prepare dashboards and MIS reports on compensation, benefits, and headcount analytics.
  • Collaborate with HRBPs, Finance, and business leaders to resolve issues and streamline processes.
  • Participate in continuous improvement initiatives to enhance efficiency and employee experience.
  • Handle employee queries through ticketing systems (ServiceNow / HR Helpdesk).
  • Work in alignment with global service delivery standards and SLAs.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
  • 6–8 years of experience in Compensation & Benefits operations within an HR Shared Services / Global Delivery setup.
  • Strong understanding of compensation structures, benefits administration, payroll interface, and HR systems.
  • Proficiency in Excel and data analytics; experience with HR tools like Workday, SAP HR, or Oracle HCM preferred.
  • Good understanding of compliance, reporting, and data confidentiality norms.
  • Strong communication and stakeholder management skills to support global teams.
  • Flexibility to work in night shifts (aligned to US time zones).
Preferred technical and professional experience
  • Experience supporting US or global compensation cycles.
  • Exposure to HR analytics and visualization tools (Power BI / Tableau).
  • Lean / Six Sigma or process improvement certification.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

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ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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