Skip to content
Introduction

As a Regional Lead for the IBM X-Force Incident Response team, you will manage all aspects of proactive and emergency incident response consulting operations in the region. You will ensure that consultants apply formal and structured methodologies to provide customers with a consistent level of quality that reflects the knowledge and experience of IBM. You will ensure that your team innovates in incident response methodologies and exhibits thought leadership in your region. Critical to this role is ensuring the delivery of consistent, world-class delivery of IR services, evidenced by high customer satisfaction and pull-through revenue to other services for IBM.

Your role and responsibilities

You will need the following leadership and management skills:

  • Demonstrated ability to work with and advise senior and executive level clients regarding strategic and tactical processes of Incident Response.
  • Ability to manage client escalations and take corrective actions.
  • Strong ability to communicate to customers of varying technical levels.
  • Demonstrated ability to lead large, complex engagements in an Incident Commander capacity.
  • Advanced understanding of information security governance concepts, including familiarity with elements of cyber security incident response plans, incident response management, and lifecycle.
  • Ability to communicate technical findings & concepts to key stakeholders.
  • A practical understanding of network protocols, network devices, computer security devices, secure architecture & system administration in support of computer forensics & network security operations.
  • Proficient in writing and reviewing cohesive reports for a technical and non-technical audience.
  • Demonstrated ability to set goals for a team and achieve successful outcomes
  • Ability to collaborate across regions to offer scalable and continuous services to our clients.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise

You must have the following:

  • Experience leading large, complex cybersecurity incidents.
  • Experience managing tasks and coordinating work streams during incident response investigations.
  • Diverse understanding of cyber security related vulnerabilities, common attack vectors, and mitigations.
  • Experience with ISO 27001, 27035, NIST 800-61, 800-53, 800-171, PCI, applicable data privacy laws and regulations.
Preferred technical and professional experience
  • Experience with cloud platforms like IBM Cloud, AWS, GCP & Azure.
  • Certified in CISSP, GCIH, GCFA, GCFE or equivalent.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

OTHER RELEVANT JOB DETAILS

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.