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Introduction

The Onboarding Specialist is a key member of the HR Operations team, responsible for delivering a seamless and engaging onboarding experience for new hires. This role ensures that employees feel welcomed, informed, and supported as they begin their journey with our organization.

Your role and responsibilities

As a Asia Pacific onboarding Specialist you will be responsible for ensuring a seamless, engaging, and efficient transition of new hires into the organization. This role bridges HR, IT, hiring managers, and new employees to deliver a smooth onboarding experience — from offer acceptance to full integration into the company culture.

 

Key Responsibilities:

1. Pre-Onboarding Coordination

Send welcome emails and onboarding communication to new hires.

Ensure completion of pre-joining formalities (documentation, etc.).

Coordinate with recruitment, IT, and facilities for workstation, system, and access setup.

Schedule onboarding sessions and share joining details with new hires.

Track and maintain status of all pre-boarding activities in HR systems.

Communicate with payroll teams for timely completion of formalities.

 

 

2. Onboarding Execution

 

Conduct and facilitate virtual or in-person onboarding/orientation sessions.

Ensure all necessary forms and documentation are collected and processed accurately.

Provide guidance to new hires regarding benefits, payroll, and organizational processes.

 

2. Data & Compliance

 

Maintain accurate onboarding records in HRIS or onboarding systems.

Ensure compliance with company policies, laws, and data protection norms.

Track onboarding metrics such as no-shows, completion rates, and feedback.

 

Prepare regular reports and dashboards for HR leadership.

 

4. Employee Experience & Engagement

 

Create a positive first impression and build a welcoming experience for new hires.

Organize engagement activities during onboarding (ice-breakers, buddy programs, etc.).

Support smooth transition from onboarding to manager or team integration.

 

Please note that this opportunity will require working in the AP shift and will involve rotational schedules

Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise

Strong verbal and written communication skills

5+ years of hands-on experience in HR operational services.

Familiarity with onboarding processes, employee lifecycle management, and HRIS tools like SuccessFactors.

Preferred technical and professional experience

Strong verbal and written communication skills

5+ years of hands-on experience in HR operational services.

Familiarity with onboarding processes, employee lifecycle management, and HRIS tools like SuccessFactors.

ABOUT BUSINESS UNIT

IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.