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Introducción

We are seeking a highly skilled and motivated Salesforce CRM Analytics (CRMA) Developer to join our dynamic team. In this role, you will be responsible for designing, developing, and deploying robust analytics solutions that provide actionable insights and drive business decisions. The ideal candidate will have a deep understanding of the Salesforce platform and a proven track record of creating impactful dashboards, datasets, and applications within the CRMA environment (formerly Tableau CRM). If you are passionate about data and want to help us unlock the full potential of our Salesforce ecosystem, we encourage you to apply.

Su función y responsabilidades
Your Role and Responsibilities
  • Design, develop, and deploy robust and scalable Salesforce CRMA dashboards, datasets, lenses, recipes and dataflows.
  • Work closely with business stakeholders, data analysts, and other developers to gather requirements, define scope, and translate business needs into technical specifications.
  • Extract, transform, and load (ETL) data from various sources (Salesforce objects, external databases, APIs) into CRMA datasets using dataflows, recipes, and connectors.
  • Develop and optimize SAQL (Salesforce Analytics Query Language) queries for efficient data retrieval and scalability.
  • Collaborate in Agile ceremonies including sprint planning, daily standups, retrospectives, and demos.
  • Integrate CRMA with other Salesforce clouds and external data sources.
  • Implement best practices for data modelling, governance, and security within the CRMA platform.
  • Implement security predicates and sharing rules to ensure data privacy and access control within CRMA.
  • Perform unit testing, integration testing, and support user acceptance testing (UAT) to ensure the quality and accuracy of CRMA solutions.
  • Troubleshoot and resolve issues related to CRMA dataflows, dashboards, and performance.
  • Stay up-to-date with the latest Salesforce CRMA features, best practices, and industry trends.
Educación requerida
Licenciatura
Educación preferida
Licenciatura
Experiencia profesional y técnica requerida
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
  • 3+ years of experience as a Salesforce Developer with a strong focus on CRMA (Tableau CRM/Einstein Analytics) or any other Business Intelligence Tools e.g. Tableau, Power BI, Cognos Analytics etc
  • Proficiency in CRMA dataflows, recipes, SAQL, and XMD.
  • Strong understanding of Salesforce platform administration and data warehousing concepts.
  • Salesforce CRMA & Discovery Consultant certification is a significant plus.
  • Experience with Apex, Visualforce, and Lightning Web Components (LWC) is a plus.
Experiencia técnica y profesional preferida
  • Excellent analytical and problem-solving skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders.
  • Detail-oriented with a commitment to producing high-quality work.

Acerca de la Unidad de Negocios

IBM Finance es la unidad de negocio encargada de impulsar el rendimiento y la transformación empresarial. Administradramos las finanzas de IBM, implementamos la estrategia financiera, desarrollamos nuevos modelos de negocios y mitigamos el riesgo empresarial. ¿Tiene pasión por crear valor empresarial? Únase a nuestro equipo en contabilidad, planificación financiera, precios, controles comerciales, impuestos, tesorería, desarrollo comercial (adquisiciones y desinversiones) y financiamiento global.

SU VIDA @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

Acerca de IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Otros detalles relevantes del empleo

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.