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Introduction

 

IBM is looking for professionals at the start of their careers or fresh graduates with fluent French and English language knowledge to support its prestigious Client from the Pharmaceutical industry, as Operations Buyer.

 

The Operations Buyer is responsible for order fulfillment transactions and purchase order (PO) placement. The scope also covers other additional activities like PO changes and blocked invoice resolution, in addition to order related help request handling via telephone or e-mail.

 

Your role and responsibilities

 

  • Review requisition requirements
  • Communication with requesters and suppliers for information when required (eg. regarding price and delivery)
  • Procurement of low value purchases below given clip level 
  • Efficient processing of POs, knowledge of SAP application and other client based applications
  • Receive and handle email/call help requests from clients and document in JIRA timely and accurately
  • Knowledge of all client specific processes and procedures
  • Initiate new supplier set up as required
  • Resolve blocked invoices and interface with support teams (eg. Accounts Payable), clients and suppliers on payment issues with Sourcing Buyer(s) and/or Category Manager(s)
  • Ensure full quality compliance and audit readiness of all purchasing documents
  • Follow up pending or delayed issues via phone / e-mail and escalate to leadership when necessary 
  • Escalate to appropriate Sourcing Buyer or Category Manager when required
Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise

 

  • Strong verbal and written communication skills both in English and French (fluent)
  • Proactive customer service skills
  • Accuracy in data entry 
  • Time management
  • Team player
  • Telephone skills – handling and answering incoming client requests in a polite and professional manner with urgency

 

Preferred technical and professional experience

 

  • MS Office – particularly Excel skills are desired, but not a must
  • MS Outlook knowledge is considered an advantage
  • SAP knowledge is considered an advantage
  • JIRA / SNOW knowledge is considered an advantage
  • General IT affinity

ABOUT BUSINESS UNIT

The IBM Finance organization is responsible for driving enterprise performance and transformation.  We are the financial stewards of IBM, delivering IBM’s financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.